Excellent hotel on all fronts.
Location is amazing, right smack bang in the middle of the old town. Staff were super helpful and very proactive in helping us with luggage, onward travel arrangements and amenities.
Breakfast buffet is good, with lots of Spanish options fresh seasonal fruit and also more traditional breakfast fare.
I do note that there was a small issue in our room that caused some inconvenience, but it was rectified quickly and professionally.
John
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Surelys
家庭旅遊
2025 年 7 月 15 日
喜歡:設施服務
the air condition no good the room it’s bad
Surelys
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Claudia
情侶出遊
2025 年 7 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
Everything! Excellent
Claudia
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Laurent
2025 年 6 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Laurent
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Eugene,Woodinville
情侶出遊
2025 年 6 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
From the moment the doorman took our luggage and parked our car, we knew we were in for a treat. The front desk could not have been more helpful.
Eugene
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Diana
2025 年 6 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
This hotel is very beautiful and it’s location is amazing.
Diana
於 2025 年 5 月住了 1 晚
6/10 一般般
Caroline
情侶出遊
2025 年 6 月 7 日
不喜歡:設施服務和住宿環境和硬體
L’emplacement de l’hôtel est incroyable. Les aires communes de bon goût.
Nous avions une suite avec vue sur les poubelles, un lit trop dur, literie de qualité moyenne, une chambre défraîchie. Ne vaut pas un 4*. En entrant le parfum est beaucoup trop intense. Une déception dans une superbe ville.
Caroline
於 2025 年 6 月住了 2 晚
2/10 很糟糕
JORGE ROJÍ
2025 年 6 月 1 日
Me equivoqué de fecha y no llegamos
JORGE ROJÍ
於 2025 年 5 月住了 1 晚
10/10 有夠讚
John
2025 年 5 月 31 日
喜歡:整潔度、設施服務和住宿環境和硬體
The spectacular setting was breathtaking . History of the area incredible. Lovely hotel, staff And breakfast
John
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Maria,Quito
2025 年 5 月 29 日
喜歡:整潔度
Maria
於 2025 年 5 月住了 1 晚
4/10 不太好
marcelo
情侶出遊
2025 年 5 月 24 日
喜歡:整潔度和住宿環境和硬體
I specifically asked for a room with lots of light, and a big window, and that was the que room I booked.
Initially i received a room without a window, only with a ceiling window....
very bad.... Than i went back to the atendant in the reception and asked for a better room.
She gave me a room with a window of 1 feet x 3 feet!
Than i gave up...
If you need something from these hotel/ staff, probably youre not going to get!
marcelo
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Tony
2025 年 5 月 19 日
Tony
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Yuk Hung Vickie
團體旅遊
2025 年 5 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was located inside a castle, generally clean and tidy. The room was good enough for two people, though not very spacious. One thing which sounded odd to me was that there was no air conditioning in the room. The staff said the weather was not too hot, so the air conditioning system was shut down. We had to open the window for ventilation and occasionally it was a bit noisy. Overall, an above average hotel with good service.
Yuk Hung Vickie
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Raul
2025 年 5 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
The property is nice. Roma are confortable with good amenities. The reception staff was nice during our registration/check in. The first night there were having lots of noices after 10:00 PM
Raul
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Leon
2025 年 5 月 4 日
喜歡:整潔度、員工素質和設施服務
I must disregard the complications caused by the national power failure at 1230 in the middle of my stay.
Separately however the Hotel Wifi was down for the entire period of my stay for quite separate reasons which were not resolved.
On the middle day of my stay some annual desalination of the hotel water system meant no washing, showering, bathing or drinking tap water for seven hours. Only one bottle of tap water provided for entire stay.
Breakfast was a rather meagre buffet
Valet parking excellent both on delivery and collection
Really nice room and bathroom
Very attentive and kind staff
Leon
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Imanol,New York
家庭旅遊
2025 年 5 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff service
Imanol
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Mariana
情侶出遊
2025 年 5 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
Mariana
於 2025 年 4 月住了 1 晚
10/10 有夠讚
William
2025 年 4 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Outstanding stay
The hotel is beautiful and the location is excellent. It is relatively easy to access, and the parking is very convenient downstairs from the lobby level. Everything had been thought of. There was cold water available in the lobby. The reception staff noted (from my passport) that my birthday would occur during our stay and remembered to wish me a happy birthday on the day! There were glasses in the bedroom and also the bathroom. There were plenty of electrical outlets, and the wifi was easy. The view from the front room with balcony could not be beat, looking directly on the convent church. In short we were delighted with our 3-day stay in every way.
William
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Bethami
情侶出遊
2025 年 4 月 21 日
喜歡:整潔度、員工素質和設施服務
Very attractive, comfortable, well-located and friendly hotel, great for exploring Salamanca. Our room had a lovely view, and it was easy to walk all over, then return to relax in a clean, modern room. Nothing was lacking, down to bottles of water for the road when we left.
Bethami
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Laura Maria
2025 年 4 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Our experience at Palacios de Castelllanos was amazing! The entrie staff was professional and helpful. We felt very comfortable there and are excited to return soon!
Laura Maria
於 2025 年 4 月住了 8 晚
8/10 不錯哦
Juan Carlos
2025 年 4 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Esperaba mas de este hotel
Quizas uno de los Nh collection que mas me defraudo la primera noche ni dormi me metieron en medio de un gfupo o dos familias de extranjeros que no paraban de dar portazos y hablar a altas horas de la madrugada pasando de una,habitacion a la otra hablando y dando portazos,a la una de la madrugada, a las dos e incluso a las tres al lado de recepcion no se les llamo la atención al dia siguiente avise en recepcion por lo demas unico detalle que te aparcan el coche en su garaje si lo dejas alli cosa que hice. No merece la pena gastarse mas dinero por dormir en este hotel ahi otros en el centro que cumplen mejor por decir a su favor edificio bonito y señorial y habitaciones bien decoradas