Struttura molto accogliente comoda per visitare la città
Matteo
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Mehvish
家庭旅遊
2024年5月9日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Worst experience of my life!
The rooms AC was not working and this hotel did not give a damn. We stayed 7 nights and paid a premium price for this stupid hotel. Everyday the staff had excuses. Every day they would be like technician is coming, then they were like spare parts are coming then they were like manager/director is coming. But guess what none of that ever happened. Just excuses and stalling.
We asked for another room and they didn't care. We asked for a refund and they would avoid us. They told us to open the windows if it's hot. But it's center of the city it would be too loud to sleep if we kept windows open. And we have a little kid But they don't care obviously.
They eventually made up a story that all the rooms are central AC and every room has the same temp. But again that was a lie we stepped into another room during cleaning and it's AC worked fine. Which of course they had more lies and excuses saying the window for that room is open. It was closed I saw it with my own eyes but they are soooo good at gas lighting.
The bathroom has no vent and the room and bathroom constantly have a fishy smell. The wifi is soooo slow! The pillows were thin and there was no wardrobe or closet to store anything. They don't refill the coffee stuff either.
Our entire trip was such a hassle because of this hotel and we spent so much money for a luxury hotel experience haha no luxury is far from what this was.
Mehvish
8/10 不錯哦
Franz,Luebbecke
情侶出遊
2024年5月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Gute Lage zwischen Trevibrunnen und spanischer Treppe.
Sauber und sehr freundliches Personal. Zimmer könnte etwas größer sein ist so aber absolut den Preis wert.
Kleines Cafe in kurzer Entfernung für das Frühstück. Alle waren sehr nett und haben sich viel Mühe gemacht.
Franz
於 2024 年 4 月住了 4 晚
10/10 有夠讚
Eliana
家庭旅遊
2024年4月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El servicio excelente, te hacen sentir seguro y atendido, la ubicación buenísima y centrica, cerca de la fontana de Trevi, de la plaza España. Estupendo el hotel, altamente recomendable. Gracias por sus atenciones
Eliana
於 2024 年 4 月住了 6 晚
10/10 有夠讚
Gregory
情侶出遊
2023年10月28日
喜歡:設施服務和住宿環境和硬體
Staff was great, extremely helpful and accommodating! Room was large and bed was comfortable.
Gregory
於 2023 年 10 月住了 2 晚
2/10 很糟糕
Fabrizio
2023年10月22日
不喜歡:員工素質和住宿環境和硬體
Non puoi avere fattura se prenoti con Hotels.com
Ho prenotato tramite Hotels.com e, a viaggio concluso, ho scoperto che non viene rilasciata fattura.
Fabrizio
於 2023 年 10 月住了 1 晚
8/10 不錯哦
Solomon
情侶出遊
2023年10月18日
喜歡:員工素質、設施服務和住宿環境和硬體
There was a little mold on the walls in the bathroom and I did not appreciate being charged additional city taxes upon arrival but the staff was friendly and the location was excellent.
Solomon
於 2023 年 10 月住了 4 晚
10/10 有夠讚
Syeda
團體旅遊
2023年10月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and nice property. Very helpful staff. We definitely recommend this place. Easy access to all major locations. Plenty of restaurants to eat around. The building and area was safe and clean. Room and washroom was clean and tidy, unlike majority of places of Rome washrooms did not have any odour and felt clean.
Syeda
於 2023 年 10 月住了 4 晚
10/10 有夠讚
M.
情侶出遊
2023年10月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pour la Qualité prix c'est excelent, l'accueil de l'ensemble du personnel et leurs conseils pour faciliter nos déplacements et visites fût agréables et bien explicite.
Nous sommes ravis du choix de ce voyage et de cet hotel.