Find Beach Hotels in Richmond, VA

"👍"

"On our way to the hotel, we received a call that our room would not be ready on time. Upon arriving, we had assumed parking would be free as the hotel is over a parking garage, but were told that we would have to use the parking lot across the street (23$/8hr) or the valet service who owned the garage(51$). We ending up using the valet service and the gentleman from PNC were extremely friendly and helpful. The front desk staff were less friendly. Everyone seemed in a rush to get things done. One gentleman who was friendly, seemed to be trying harder than the others, but overwhelmed as they kept leaving him alone. We were not able to enjoy our stay fully due to our room not being ready when we arrived. We were hoping to use the hot tub, which was the main reason we chose the Hilton. Unfortunately, we had to make the decision to skip it. Outside of service and confusion, the hotel was beautiful and clean. Shaun helped us check out and also helped us find some things we needed the next morning. His smiling face and friendly disposition brightened up what would have ended up being a completely disappointing stay. "

"WiFi was great, breakfast was fine although some items to go in the oatmeal (raisins, fresh fruit) would be nice. Some of the furniture in rooms needs updated. "

"The room was fine. The toilet didn't flush. They provided a plunger. We got stuck in Richmond caused by the FAA. Something about a strange smell at ATC. The room worked for they one night stay. The attached restaurant wasnt that great."