"This was a golden experience. I came with our family and 91-year-old mother and they were thrilled. The staff are very friendly and accommodating. They would go out of their way to help you even when you didn’t ask. The accommodations were very close to our Ritz Carlton type stay in the rooms. The grand lobby is bright and beautiful, and the open lounge with coffee& alcohol bar with light dining in the French. European style is really inviting. We didn’t know there was a high-end mall located in the building between floors 2 to 8. In the basement levels there’s an amazing food court with authentic oriental cuisines for less formal dining. The views from our room on the 35th floor with breath taking with the harbor and ocean visible. We liked it so much, we’d go back just to stay there. The location is excellent, and you can walk from the hotel into the nearby community and experience the city and its culture. We loved it. "