「Not good but was manageable for 1 night…was only there for 1 night. Slow check-in. No toilet roll in room had to ask reception. Toilet blocked after one flush looked like days old feaces toilet clogged with the feaces remaining on the surface. Toilet water brown and extremely smelly. Reception informed they stated come and use the toilet at the reception when needed bearing in mind we were on the 5th floor. Staff reported no maintenance was on site at the time to address the problem. Room...
「Comfortable very well equipped chalet. The chalet had everything I needed - kitchen utensils, oven, microwave, toaster and kettle. Also tv. Comfortable bed too.
The setting is lovely right on the river bank and useful to have parking right next to the chalet. There was also some outdoor space and walks right from the chalet. 」
「I didn’t get the check in info via Hotels.com and their address was wrong. But a simple phone call and an exceptionally helpful and friendly chap sorted everything within two minutes.
The cottage was wonderful. So warm and inviting. Comfy and beyond clean.
I’m definitely coming here again. 」
「As soon as our booking was confirmed the contact and support was faultless. The only negative is that we were unable to extend our stay. If the property had been available we would have loved to stay longer. Everything wa perfect.
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「My stay was fine, the property is well-kept. But there was no wardrobe, and no hangers supplied with the clothes hanger. The reception was warm and supportive. 」
「The owner claimed Expedia double booked us so we turned up to stay in the evening and WE HAD NO ACCOMMODATION. We’ve paid for accommodation which we COULD NIT STAY IN - SCAM.」
「I recently stayed at The Brondesbury near a month.
Positive side
- Offers some excellent free amenities
- Daily free coffee before 9:30 am was a nice perk, and having access to a free cinema room and gym was a great bonus
- Location of the hotel is also convenient, and the kitchen facilities were good, providing a full set of cooking equipment. However, notice a lingering strong curry/masala smell inside the microwave-oven.
Negative side
- The availability of free or paid latte seemed...
「Hôtel très agréable avec un excellent rapport qualité-prix. Emplacement idéal, et le parking sur place est un vrai plus. Nous avons été ravis de notre séjour. Je reviendrai sans hésiter si je repasse par Londres. Je garde précieusement les coordonnées !」
「Des lieux très propre et calme! Tout est à disposition pour passer un agréable moment et de bonne nuit. Très professionnel et je recommande, endroit dans lequel je retournerai à mon prochain voyage à Londres.」
"all are hand wash, even the one near the bath tub. and cant open the window cause of broke handle, ask for help from staff, really not helpful! wait at the lobby for 25mins, finally willing to change another room for me! really cant stay a room without oxygen over night "
"It was my very first time experiencing water leaking from the ceiling!
I was about to take bath and suddenly I saw water on the floor in the bathroom. Then I was water falling along the wall and the door frame and the edge of the ceiling. It’s absolutely disgusting. Eventually , it was found that the bathroom floor of the room upstairs was full of water after bath. That’s the reason why water leaking to my room. Worse still, the hotel is full and I couldn’t get any room changed. "
"The location is good for people who are driving with easy parking.
The bad point is the room's lack of temperature control. The temperature is locked at 22 degrees, and I informed reception that they can't do anything about it. It is freezing cold inside the room."