「Our plane was cancelled and we informed Expedia that we would arrive one day later. Eventually we got refund of one night, and early check-in for free, which is very good.
The apartment is clean and spacious, and there are sufficient washing tablets provided for washing machine and dish washer. There are also sufficient utensils for cooking. The location is good as it is only a few minute walk to the shopping mall.
I hope that the window blinds can be changed to keep the bedrooms dark during...
「Very well-appointed accommodation; immaculately clean and comfortable for 4 persons especially family or couples.
The bathroom with the tub, unfortunately, did not have a shower curtain or any way water could be prevented from splashing on the floor which created a compulsory cleaning up of the too much water on the floor after bathing. I thougt it was an oversight but it created unintended inconvenience, besides making the foot/floor bathroom towel too wet too soon. This should be an easy fix...
「We loved it here. It was clean safe and secured.It was a short walk or quick bus ride to the Town centre. Very close to the train station. Nice night life with the locals.」
「These apartments were definitely an excellent choice. The apartments are beautifully kept and well cleaned. The area provided access to all types of food and groceries. However, the Tesco Extra is a personal favorite and its close walking distance was the best. These apartment were also very close to the city’s main shopping areas. We loved the safety and security provided on and in the properties. We have already decided that we would definitely choose this property or one of their (Kennet)...
「I stayed more than 2 weeks in Wellington House. 5-10 minutes to town center / shopping mall, restaurants, very convenient.
The apartment is clean, cozy, modern, spacious and very new. Fully equipped kitchen.
The staff response by WhatsApp is really fast(thanks to the staff, called Levi).
However, one bad thing, my room was just next to the main door in the ground floor, everyone go through the main door will trigger the door closing noise. And I heard quite a number of people press the door...
「It was just ok.
Location was excellent for us which is a big plus but let down by poor communications (no response to phone calls or emails at all). Check in instructions were sent, but after check in time. I wanted to confirm the arrangements upfront as it was getting to the stage where I thought I would need to arrange alternative accommodation.
In addition, the flat itself was frankly, filthy. Dirty toilet, shower, all work surfaces covered in dust. It is a really small place so would...
「My colleague who stayed here said it was clean and beautifully decorated. It is about 1 min to Reading Town Centre.
There is some mild traffic noise from the buses early morning but nothing to do with the property. This didn’t affect the stay and wasn’t noisy enough to disrupt any sleep.
Communication with the owners was excellent and my colleague arrived at 11.30pm and was met and promptly let into the apartment.
Great service! My colleague said he would definitely stay again and that is...
「We had a very pleasant stay, highly recommend, great location, spotlessly clean, loved the special little touches, tea, coffee, biscuits, cereal and even milk and cold water in the fridge. The kitchen was well equipped, extremely impressed, cooked meals and had everything I needed.
Communication was excellent and easily navigated entry and pre-booked parking space which was safe and secure.
Security gentleman was on site at various points but to be honest felt very safe throughout our...
「Very well laid out property with plenty of room for the whole family as well as a spacious walk in wardrobe, study/work area, a lovely ensuite room as well as a family bathroom and extremely comfortable beds.
The complimentary contents in the fridge and on the kitchen top also went down well.
Highly recommended.」
「Business trip - good location for transport and town. Apartment well appointed. No black out blinds or a fan. But otherwise good. Excellent communication. 」
「We stayed for 2 nights in the ground floor garden apartment.
Accomdation very spotless and had all we need to make our stay extremely comfortable.
Really happy with the quality of bedding and towels, plus nice touch to have milk and water in fridge and small bottles of shower gel shampoo and body cream in the bathnroom.
The issue we had regarding the hot water was resolved within a few hours of our call.
Plus upon returning home I realse that I had left an item of sentimental value to me,...
「The room was great and matched the photos. The reception was very friendly. However, I did have some issues with the key when I first arrived, but reception was very helpful in finding a way around the keycard issues. 」
"A terrible experience. Broken bathroom fixtures, dirty floors, dirty towels, blocked showers/sinks/toilets, slow service, unfriendly staff ( apart from Vic, Charlie and Amelia who, to be fair, were genuine and tried their best). To call this hotel 5-star is frankly fraud. It’s a shabby hotel, rooms and service 2 stars at best. Do not stay here with your family."