「At check in the male member of staff was friendly but gave no information about the hotel like breakfast, car park, gym, pool etc.
Our room was Sunset Suite which was a large room. The settee was made into a sofa bed already which wasn’t required. I asked a cleaning supervisor if the sofa bed could be changed to the settee but she didn’t speak English. I used the room phone to call reception and asked them but the girl said no it couldn’t be changed back. I asked a cleaner and she gladly changed...
「At check in the male member of staff was friendly but gave no information about the hotel like breakfast, car park, gym, pool etc.
Our room was Sunset Suite which was a large room. The settee was made into a sofa bed already which wasn’t required. I asked a cleaning supervisor if the sofa bed could be changed to the settee but she didn’t speak English. I used the room phone to call reception and asked them but the girl said no it couldn’t be changed back. I asked a cleaner and she gladly changed...
Gary