Heartland Hotel Queenstown

Property class: 3.5

Choose dates to view prices

You can look forward to a garden, dry cleaning/laundry services, and a bar at Heartland Hotel Queenstown. The on-site restaurant, Peaks Restaurant & Bar, offers breakfast, dinner, and kids' meals. In addition to a gym, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Bar
The current price is NT$5,283
NT$6,076 total
includes taxes & fees
Oct 30 - Oct 31

Room options

Available filters for rooms
Showing 22 of 22 rooms

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior King View Room

A hotel room with a large bed, two armchairs, a desk, a TV, and a balcony with a view of the mountains and lake.

Superior King View Room

7.6 out of 10
Good
(5 reviews)
  • Partial lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Triple Room

  • 538 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Chalet Studio King Room

A bedroom with a large bed, two bedside tables, a chair, and a view of the outdoors.

Chalet Studio King Room

8.0 out of 10
Very good
(13 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

A hotel room with a bed, two chairs, a table, a lamp, and a view of a lake and mountains.

Chalet Studio King View Room

9.0 out of 10
Wonderful
(12 reviews)
  • Partial lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

A hotel room with a bed, bedside table, lamp, chair, desk, TV, and a large window with curtains.

Standard Super King/Split View

7.6 out of 10
Good
(7 reviews)
  • Partial lake view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, Multiple Beds

A hotel room with two beds, a desk, a chair, and a large window offering a view of a mountainous landscape.

Superior Studio, Multiple Beds

7.8 out of 10
Good
(27 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Super King/Split

A hotel room with a bed, bedside table, lamp, chair, desk, TV, and a large window with curtains.

Standard Super King/Split

7.8 out of 10
Good
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Chalet View

A hotel room with a high ceiling, a wooden table, two beds, and a view of mountains through large windows.

Superior Family Chalet View

  • Partial lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Split King Chalet View

A hotel room with a bed, two chairs, a desk with a TV, and a large window offering a view of mountains and a lake.

Superior Split King Chalet View

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Split King Chalet

A modern hotel room with a sloped ceiling, a bed, a desk, a chair, and a television.

Standard Split King Chalet

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King View Room

A hotel room with a bed, desk, and chairs, a TV, and a balcony with a view of mountains and a lake.

Superior King View Room

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Split King Twin

A modern hotel room with a large bed, two bedside tables, a desk, and a chair.

Superior Split King Twin

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Split King Twin View

A modern hotel room with a large bed, two bedside tables, a desk, and a chair.

Superior Split King Twin View

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Twin Queen

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Twin Single

A modern hotel room with two beds, a sofa, a desk, and a view of mountains through large windows.

Superior Queen Twin Single

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Queen Twin Single Family Non-View

A modern hotel room with two beds, a sofa, a desk, and a view of mountains through large windows.

Superior Queen Twin Single Family Non-View

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior King Twin Single Family View

A modern bathroom with a white sink, mirror, and toilet.

Superior King Twin Single Family View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Chalet Quad Room

A modern hotel room with two beds, a sofa, a desk, and a view of mountains through large windows.

Chalet Quad Room

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a window with a view of greenery and buildings.

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • Partial lake view
  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
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About the neighborhood

Located in Queenstown City Centre, a neighborhood in Queenstown, Heartland Hotel Queenstown is in the entertainment district and near the beach. St Josephs Parish and Williams Cottage are local landmarks, and the area's natural beauty can be seen at Queenstown Beach and Lake Wakatipu. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and mountain biking nearby. Visit our Queenstown travel guide
Map
27 Stanley Street, Queenstown, 9197

What's nearby

  • A stone bridge over a pond with lily pads, surrounded by trees and red flowers.
    Queenstown Gardens
    2 min walk - 0.2 km
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    3 min walk - 0.3 km
  • A clear lake with boats, a sandy beach, and dense trees.
    Queenstown Beach
    5 min walk - 0.5 km
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    11 min walk - 1.0 km
  • Skycity Queenstown Casino
    5 min walk - 0.5 km

Getting around

  • Queenstown Intl. Airport (ZQN)
    12 min drive

Restaurants

  • Cookie Time
    4 min walk
  • “Life’s a Grind” Coffee
    5 min walk
  • Rata
    3 min walk
  • Botswana Butchery
    6 min walk
  • Odd Saint
    6 min walk

About this property

Heartland Hotel Queenstown

  • Hotel located in Queenstown City Centre
  • At Heartland Hotel Queenstown, you can look forward to a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, Peaks Restaurant & Bar, offers breakfast, dinner, and kids' meals. Free in-room WiFi and a gym are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Buffet breakfast (surcharge), an electric car charging station, and tour/ticket assistance
    • A vending machine, smoke-free premises, and a TV in the lobby
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 81 rooms offer comforts such as 24-hour room service, in addition to amenities like free WiFi.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with free toiletries and hair dryers
    • TVs with satellite channels
    • Mini fridges, heating, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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NT$6,184 total
includes taxes & fees
Oct 31 - Nov 1
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Frequently asked questions

Is Heartland Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heartland Hotel Queenstown?

As of 2026/10/29, prices found for a 1-night stay for 2 adults at Heartland Hotel Queenstown on 2026/10/30 start from NT$5,283, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Queenstown?

Check-out is at 10 AM.

Where is Heartland Hotel Queenstown located?

Located in Queenstown City Centre, this hotel is within a 5-minute walk of St Josephs Parish, Queenstown Gardens, and Queenstown Mall. Church of St Peters and Cookie Time Cookie Bar are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heartland Hotel Queenstown Reviews

8.2

Very Good

8.4

Cleanliness

9.0

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 370 out of 1002 reviews
Rating 8 - Good. 392 out of 1002 reviews
Rating 6 - Okay. 165 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Excellent service
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms with absolutely amazing views! Very spacious and tidy, very big TV. Short walk into town which was a massive bonus if you don't have a car. Only thing to mention is you can hear everything outside your room and street traffic. Other than that, top notch stay.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are huge, comfortable and clean. Location is central with a bus stop close by for public buses and tour buses. My room had a nice view of the mountains. Highly recommend this hotel!
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel for a one-night stay. The room was clean and cosy, and the location was close to town, which was really convenient. There is a bit of a hill on the walk back from town, but the incline isn’t too. Shout out to Jake, who was so friendly and welcoming. He gave us some great tips on places to visit with our RV, which we really appreciated. Would definitely stay again!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Great views, close to town.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The room was clean, comfy beds. Although there was an odd smell in the hallway. The staff were exceptional. Parking was adequate
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good walking distance to town, rooms were warm and had good views, only minus was parking is on a first come first served basis
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - older property but well maintained, clean, comfortable, good breakfast and wonderfully friendly and attentive staff. Nice and handy for town too, only a short walk. Definitely coming back.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Loved the buffet breakfast. Staff were nice and friendly. Rooms were clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great room, great location
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queenstown city centre is really close, with all the amenities it has to offer. Accommodation was super nice. We were even treated to a complimentary upgrade, which made our stay even more special!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly staff and room was value for money
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great - close to major attractions but not too loud. Beautiful view of the lake, depending on room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful views, comfy room
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Location is perfect Room was comfortable Breakfast not so good
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and views of the lake.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and amazing
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was close to the main part of Queenstown and the room had a good view and very spacious.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the restaurant and the rooms were nice with a great view.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean and comfortable
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome, nice spacious room and close to town
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff, quiet.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was clean. We were there only a short time about 8:00 PM to 9:00 AM. Parking was tight, but we did have a space.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 2 nights in Aug 2025