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Chalet Queenstown

4.0 star property
A peaceful garden retreat awaits in Queenstown City Centre, where travelers can enjoy laundry services that free up time for urban adventures

Choose dates to view prices

Chalet Queenstown, in the city's heart, offers a quiet garden and welcoming terrace for relaxation after exploring. Guests value practical conveniences - in-room WiFi keeps everyone connected, while dry cleaning services and luggage storage ensure hassle-free city adventures.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
The current price is NT$3,760
NT$4,324 total
includes taxes & fees
May 21 - May 22
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About this property

Chalet Queenstown

  • Upscale bed & breakfast located in Queenstown City Centre
  • Take advantage of a terrace, a garden, and dry cleaning/laundry services at Chalet Queenstown. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • Full breakfast (surcharge), smoke-free premises, and luggage storage
    • Tour/ticket assistance
  • Room features
  • All guestrooms at Chalet Queenstown have thoughtful touches such as premium bedding and furnished balconies, in addition to amenities like free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Refrigerators, coffee/tea makers, and desks

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9.0 out of 10, Wonderful, 1,004 reviews
The price is NT$3,760
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includes taxes & fees
Jun 7 - Jun 8
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 35 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Chalet Queenstown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Chalet Queenstown?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Chalet Queenstown on 2026/5/21 start from NT$3,760, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Chalet Queenstown?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Chalet Queenstown?

Check-out is at 10:30 AM.

Where is Chalet Queenstown located?

Located in Queenstown City Centre, this bed & breakfast is within a 10-minute walk of St Josephs Parish, Queenstown Gardens, and Queenstown Beach. Queenstown Ice Arena and Williams Cottage are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 137 out of 188 reviews
Rating 8 - Good. 37 out of 188 reviews
Rating 6 - Okay. 9 out of 188 reviews
Rating 4 - Poor. 4 out of 188 reviews
Rating 2 - Terrible. 1 out of 188 reviews

Reviews

Verified

10/10 Excellent

tanaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained with great views Staff very helpful and friendly Close to the shops - few min walk Warm room and clean amenities
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with quite a small bathroom but very clean and very manageable with a beautiful view
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, good breakfast and clean accommodations thank you
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Rooms were small but clean. What stood out was how welcoming and accommodating the staff was, especially Harry. He cooked us a sumptuous breakfast every morning and was happy to help with anything we needed. They also stored our suitcases for a few days as we had to pare down for a cruise. A short 10 min walk to downtown with access to many restaurants and the lakefront. Would love to visit again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation find in central QT
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights and really enjoy the motel, cozy and comfortable room, and owners are pretty friendly.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely comfortable stay here. A lovely view from the room. Super convient location. Would definitely stay again.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a fantastic breakfast. The owners really know how to cook! Conveniently located and a short walk to the city center and access to the airport. The room was clean and comfortable with beautiful views from the deck.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Carlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and very accommodating. Breakfast was good and not too expensive for Queenstown. The room was clean, though on the small side. The location is about a 15 min walk into the town center .
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Clean, modern and with everything you might need. The staff were exceptionally polite and helpful and were permanently on hand. The breakfast was lovely...plenty of choice. The cooked options were beautifully presented. This is an absolute gem of a place. Quiet, but within a 15 minute walk of the busy waterfront. Just perfect in every way.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and convenient location easy walking distance from town
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

pamela

Liked: Staff & service, property conditions & facilities
Staff was very helpful, friendly, and flexible. Beautiful view of the lake; convenient to city center!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrific!! Very nice! Clean and comfortable!! Close to all the restaurants and shopping! Host super nice and accommodating!! Great place to stay!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room with a great view
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff personable and helpful
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay near central Queenstown

Clean and well-equipped room in a small hotel. It was nice that the hotel wasn't quite on the main road but quite close to it. We enjoyed our 2-night stay here. Staff was helpful.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deborah was a great hostess and went out of her way to be accommodating and helpful! Our room was neat, clean and the furnishings were new and in great shape. The breakfast was delicious - we would definitely stay here again!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely staff, excellent location.

We really enjoyed our stay. No view from our room, however, we were barely there. The staff was absolutely lovely and helpful with everything. My only criticism would be the beds (mattresses), which were fine but not great.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Really great service. The receptionist/cook/cleaner was the best! So lovely. Beautiful view. A little noisy but not too bad. Good breakfast. Recommend this place.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Can't say enough about how friendly the staff are here--really made all the difference in the world! SO above and beyond! And breakfast was delicious--definitely exceeded my expectations!
Verified

8/10 Good

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and furnishings are a little dated and surroundings on property a bit untidy. However the service was very good. Location is good, had some awesome views of lake and mountains. Felt about right for what we paid.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service
Excellent & friendly service and was given choice of rooms. The place seemed a little worn and room was tight on space. Needs new hair dryer and heater in bathroom
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Priscilla

N/A
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Chalet Queenstown was great! We would happily return.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hosts, good location, modern rooms, great breakfast
Stayed 5 nights in Feb 2023