Serena Hotel & Spa

Property class: 2

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Near Puerto Aventuras Marina, Serena Hotel & Spa provides free breakfast, a coffee shop/cafe, and a playground. Take some time to relax at the onsite spa. Guests can also expect to find a hair salon, dry cleaning/laundry services and a bar.

Reviews

10 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Restaurant

Room options

Standard

  • Sleeps 4

Suite

  • Sleeps 2
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About the neighborhood

Located in Puerto Aventuras, Serena Hotel & Spa is on a private beach. The area's natural beauty can be seen at Xpu-ha Beach and Akumal Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xenses Park and Akumal Ecological Center. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Puerto Aventuras travel guide
Map
BAHIA KANTENAH, MZA.26 LT.8 Y 11, SECC.FUENTES,, Puerto Aventuras, Quintana Roo, 77750

What's nearby

  • A tropical beach with clear turquoise waters, palm trees, and a resort in the background.
    Oasis Beach
    4 min drive - 1.8 km
  • A marina with various boats docked, palm trees, and a building with a red roof in the background.
    Puerto Aventuras Marina
    4 min drive - 2.9 km
  • Kantenah Lagoon
    1 min walk - 0.1 km
  • Dolphin Discovery
    4 min drive - 1.8 km
  • Puerto Aventuras Golf Club
    4 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO)
    84 min drive

Restaurants

  • El Abuelo
    6 min walk
  • Las Brisas
    8 min walk
  • Zen
    8 min drive
  • Tequilla Bar
    8 min walk
  • El Mercado
    8 min walk

About this property

Serena Hotel & Spa

  • Family-friendly hotel near Puerto Aventuras Marina
  • You can look forward to free breakfast, a coffee shop/cafe, and a playground at Serena Hotel & Spa. Take some time to relax at the onsite spa. A hair salon, dry cleaning/laundry services, and a bar are available to all guests.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • Limo/town car service, express check-out, and express check-in
    • A porter/bellhop, concierge services, and a front-desk safe
    • Massage treatment rooms, multilingual staff, and barbecue grills
  • Room features
  • All guestrooms at Serena Hotel & Spa boast comforts such as air conditioning.
  • Other conveniences in all rooms include:
  • Balconies, cable channels, and daily housekeeping

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Frequently asked questions

Does Serena Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Serena Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Serena Hotel & Spa?

Check-in begins at 3 PM.

What time is check-out at Serena Hotel & Spa?

Check-out is at noon.

Does Serena Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Serena Hotel & Spa located?

Nestled on the beach, this Puerto Aventuras hotel is within 1 mi (2 km) of Kantenah Lagoon and Puerto Aventuras Marina. Oasis Beach and Puerto Aventuras Golf Club are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serena Hotel & Spa Reviews

10

Exceptional

10

Cleanliness

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic personal service

We were not sure what to expect, Expedia only had one picture of the hotel and a limited description. We were plesantly surprised when saw the hotel and our room and it just kept getting better. Service went above and beyond, from the cleaning staff to the wait staff to the spa attendants to the owner himself, all were fantastic. They even dealt with a hurricane and made sure we had everything we needed.