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"Very good service and great communication. Room is clean and great amenities. "

"Amazing stay at the Grand Hyatt, staff were amazing, room was clean and spacious with an amazing view and the amenities were really nice as well! Would definitely stay here again!"

"Overall the stay was great and we enjoyed our time at IFC. Room and facilities were clean and comfortable, the 2 bedroom apartment was spacious and kitchen appliances were provided. We had a partial view of the pearl tower which was nice. Breakfast buffet spread was average and taste was bland. Location whilst good (connected to the high end IFC mall) - is on the quiet end of the bund. "

"staff friendly, all good."

"Clean and helpful staff"

"This is our first time visiting Shanghai, and we are very satisfied with our decision to stay in this hotel. The free shuttle provided by the hotel is a sweet bonus. The room is very clean and spacious with good amenities. The staff from the Front Desk, Concierge, Housekeeping, and Breakfast departments are all professionals who extend excellent customer service to guests. Thank you!"

"The hotel overall was a fantastic experience. The staff was phenomenal the rooms, spacious, clean and absolute stunning view. Breakfast had many options, fresh and caters to most."

"excellent"

"早餐选项不是很多，也不是听说的这么好吃。白天会听到楼上房间像是装修的声音，但其他都非常不错，服务非常好。"