「Parking and finding the lobby was confusing we expected bigger signs. I tried checking in 3 times each time my room wasn’t ready we finally got a room around 5:30-6pm. One staff member was great the other seemed overwhelmed/stressed and made us feel not welcome/ annoyed with us the way we were talked to just because i booked a wheelchair room through a 3rd party so she couldn’t change my booking but i didn’t want to change i booked that room because i had a family member in a wheelchair. The...
「Parking and finding the lobby was confusing we expected bigger signs. I tried checking in 3 times each time my room wasn’t ready we finally got a room around 5:30-6pm. One staff member was great the other seemed overwhelmed/stressed and made us feel not welcome/ annoyed with us the way we were talked to just because i booked a wheelchair room through a 3rd party so she couldn’t change my booking but i didn’t want to change i booked that room because i had a family member in a wheelchair. The...
Rebecca