Find hotels near Prospect Plantation, Ocho Rios from NT$2,363

"Despite my high expectations for Moon Palace Jamaica, our stay was a significant disappointment from beginning to end. Upon check-in, we encountered a series of issues. After a lengthy travel day, we were met with disorganization, extended wait times, and staff who appeared overwhelmed and uninterested in assisting. What should have been a seamless welcome transformed into a frustrating and exhausting process. The situation did not improve upon obtaining access to the rooms . We were assigned the incorrect rooms, and instead of a prompt resolution, it required multiple conversations and additional waiting to rectify the error. There was a lack of urgency or accountability from the staff, which exacerbated the situation. The most concerning aspect, however, was the cleanliness of the dining areas. We encountered cockroaches in eating spaces, which is unacceptable for any resort, particularly one that markets itself as a high-end, all-inclusive experience. For the price point, the food quality and overall service do not meet expectations. Meals were underwhelming snd service throughout the resort felt slow and inattentive. Overall, this experience fell far short of what one would expect from a resort of this caliber. Between the chaotic check-in, incorrect room assignment, hygiene concerns, and poor value for money, I would not recommend staying here and would not return."

"Good"

"A wonderful experience. Highly professional and friendly staff, beautiful setting. Truly a traditional, old world, beach hotel with charm and history but not suitable for young children. Breakfast excellent; lunch adequate; dinner disappointing."

"I would never recommend this property. It is dated and worn out. The food was terrible and yet somehow everything tasted the same. We couldn’t even try some of the restaurants on property because they were either closed or no reservations available. The 2 hot tubs we saw were filthy and damaged. Snorkeling from the beach was literally the only redeeming quality for this resort. This experience was so bad that I wouldn’t trust any Couples Resort moving forward. If you are looking for a quiet and romantic experience, this is not the property for you…LOUD music every single night late into the night. The beach was dirty. There really was nothing good about this place aside from what we got to see while snorkeling just beyond the beach area. "

"Wonderful place."

"Great property with spacious living area, updated kitchen, two bedroom and two bathrooms. The pools are just a few steps off of balcony of this ground floor ocean front unit. Host was very accomodating and communicative throughout our stay."

"Neil and chase were wonderful butlers "

"We had a wonderful stay"