湖泊
查看供應情況

珍妮懷麗國家渡假村公園的評分

3 out of 5
珍妮懷麗國家渡假村公園
75 Theatre Ct, Prestonsburg, KY

評論

8.4

非常好

10 分，有夠讚；365 則評論中有 175 則" "
8 分，不錯哦；365 則評論中有 123 則" "
6 分，一般般；365 則評論中有 41 則" "
4 分，不太好；365 則評論中有 14 則" "
2 分，很糟糕；365 則評論中有 12 則" "

8.6/10

整潔度

8.8/10

員工素質

7.8/10

設施服務

8.2/10

住宿環境和硬體

8.6/10

環保程度

評論

6/10 一般般

Samantha

喜歡：員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

6/10 一般般

Pamela

喜歡：整潔度
於 2024 年 5 月住了 3 晚
Jenny Wiley 於 2024年5月9日回覆
Thank you for your stay

6/10 一般般

John

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The first night of our stay was great - very quiet and restful. We liked the rustic feel of the room and balcony overlooking the lake. That changed, however, on the 2nd night. About 1:00AM we were awakened by loud noises, loud conversations, and yelling. This went on for about 2 hours. There were no directions in our room for contacting anyone from management after hours. We spoke with a gentleman at the desk on Saturday and were told that there was a fraternity taking up several rooms. He indicated that they had problems with them getting up on the roof and other issues similar to ours on Friday night. When we returned to our room on Saturday night the noise next door had already started at about 9PM. We decided to leave that night, knowing that we would not get much sleep if we stayed. The desk clerk did credit us for that night, and we left for home which was almost a 6 hour drive. You have a beautiful property - it was a shame that it was spoiled by college students who should be old enough to know how to conduct themselves when staying in hotels.
於 2024 年 4 月住了 3 晚
Jenny Wiley 於 2024年5月1日回覆
Thank you for your information. We will let are group sales know. We will contact the college kids for future reference.

10/10 有夠讚

Dana

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was a nice area and getaway
於 2024 年 4 月住了 2 晚
Jenny Wiley 於 2024年4月30日回覆
thank you

8/10 不錯哦

Venkateswara

家庭旅遊
喜歡：員工素質和住宿環境和硬體
The property itself is very good, considering that it is in a State Park. Don't expect brand new city hotel cleanliness or newness. But it is in the middle of a beautiful nature area. The restaurant staff need better training to be better hosts. They seem to take their own sweet time to even acknowledge guests coming into the restaurant.
於 2024 年 4 月住了 1 晚
Jenny Wiley 於 2024年4月24日回覆
Thank you we will let our Supervisor know of the dining issues to help them get better.

8/10 不錯哦

Teresa

家庭旅遊
喜歡：整潔度和員工素質
Property is very clean, could use updating. Staff is very courteous and friendly!
於 2024 年 4 月住了 1 晚
Jenny Wiley 於 2024年4月24日回覆
Thank you

8/10 不錯哦

Rachel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Thank you all very much! My family and I love it there. Very friendly staff and relaxing environment.
於 2024 年 3 月住了 1 晚
Jenny Wiley 於 2024年3月26日回覆
Thank you we are glad you enjoyed your stay.

10/10 有夠讚

rachel

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was extremely friendly and helpful. It was a beautiful place to stay and will definitely come back in the future.
於 2024 年 3 月住了 3 晚
Jenny Wiley 於 2024年3月21日回覆
Thank you

8/10 不錯哦

Ken

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Jenny Wiley 於 2024年3月7日回覆
Thank you

10/10 有夠讚

Jerleisa

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My trip here was nothing short of amazing. Amazing view in the mountains, snow, and a great look out if you like taking pictures. I will definitely be staying here when I return for another visit.
於 2024 年 2 月住了 3 晚
Jenny Wiley 於 2024年2月20日回覆
Thank you we are glad you enjoyed your stay and lo0ok forward to seeing you again

10/10 有夠讚

Sam

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Jenny Wiley 於 2023年12月11日回覆
thank you

10/10 有夠讚

Chante

於 2023 年 12 月住了 1 晚
Jenny Wiley 於 2023年12月11日回覆
thank you

6/10 一般般

Edwin

In a state park
於 2023 年 11 月住了 2 晚
Jenny Wiley 於 2023年12月8日回覆
thank you

10/10 有夠讚

Patrick

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful views lots of stuff to do in the immediate surrounding area and it has dining aswell as a bar.
於 2023 年 11 月住了 1 晚
Jenny Wiley 於 2023年11月28日回覆
thank you

8/10 不錯哦

Carlos

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
We have mixed feelings about this property, very clean rooms and beautiful location, o. The other hand pice/quality ratio is low,
於 2023 年 11 月住了 3 晚
Jenny Wiley 於 2023年11月28日回覆
We apologize for the quality, we hope you enjoyed your stay.

8/10 不錯哦

Elizabeth

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Jenny Wiley 於 2023年11月20日回覆
Thank you for choosing Jenny Wiley

8/10 不錯哦

Robbin

情侶出遊
喜歡：整潔度和員工素質
Beautiful location. The property is a little dated and could use some attention. Beds were comfortable. We stayed during the off season, so very quiet. Upon check in we had to ask about lodge dining hours as they were not posted. Menu options listed in room did not match restaurant. Check map route before navigating, quickest route has hairpin turns on mountain road. At night it is a little unnerving. There is a more direct route from Prestonburg. Missing from the room were hairdryer and refrigerator, but I believe not enough outlets to support these. Overall stay was delightful.
於 2023 年 11 月住了 3 晚
Jenny Wiley 於 2023年11月16日回覆
Thank you we are glad you enjoyed your stay

10/10 有夠讚

Ann

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Love Jenny Wiley State Park
I love Jenny Wiley State Park! My latest stay was just overnight and it was perfect. Beautiful location!
於 2023 年 11 月住了 1 晚
Jenny Wiley 於 2023年11月9日回覆
Thank you we are glad you enjoyed your stay

8/10 不錯哦

Kaye

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
This room has a balcony with a beautiful view. The room was nice and very clean. We had an enjoyable stay.
於 2023 年 10 月住了 1 晚
Jenny Wiley 於 2023年11月9日回覆
Thank you we are glad you enjoyed your stay

10/10 有夠讚

Steven

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Jenny Wiley 於 2023年11月15日回覆
Thank you

10/10 有夠讚

W

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 4 晚
Jenny Wiley 於 2023年11月15日回覆
Thank you

10/10 有夠讚

Donald

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The resort was a beautiful place. The scenery was gorgeous and I had an awesome view from my room. I'd definitely want to stay there again. The bed was comfortable--slept very well. Sitting on the balcony was so peaceful. The only drawbacks I experienced were no refrigerator or microwave in the room, so I couldn't keep drinks or leftovers from the restaurant and the plumbing need some work...toilet didn't flush well and sink was slow running while fully on. Other than that, I really enjoyed my stay.
於 2023 年 10 月住了 2 晚
Jenny Wiley 於 2023年10月16日回覆
thank you we are glad you enjoyed your stay

10/10 有夠讚

Sharon

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in and check out. Room was very clean and comfortable. Beautiful view on the balcony.
於 2023 年 10 月住了 1 晚
Jenny Wiley 於 2023年10月16日回覆
thank you we are glad you enjoyed your stay

10/10 有夠讚

Shelli

家庭旅遊
Loved the peaceful setting around the park. Just what I needed for my weekend getaway.
於 2023 年 10 月住了 2 晚
Jenny Wiley 於 2023年10月16日回覆
We are glad you enjoyed it

10/10 有夠讚

MICHAEL

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing property and scenery. The only complaint that I have is that the walls and floors are not at all insulated and you will hear your neighbors talking. Still an amazing place to stay if you arent too worried and sound.
於 2023 年 10 月住了 4 晚
Jenny Wiley 於 2023年10月11日回覆
thank you

6/10 一般般

Asmund

喜歡：整潔度和員工素質
於 2023 年 10 月住了 1 晚
Jenny Wiley 於 2023年10月11日回覆
thank you

10/10 有夠讚

Loretta

於 2023 年 10 月住了 1 晚
Jenny Wiley 於 2023年11月15日回覆
Thank you

8/10 不錯哦

Christine

於 2023 年 9 月住了 5 晚
Jenny Wiley 於 2023年10月11日回覆
thank you

10/10 有夠讚

Matthew

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome views of the lake and very quiet.
於 2023 年 9 月住了 2 晚
Jenny Wiley 於 2023年9月15日回覆
thank you we are glad you enjoyed your stay

8/10 不錯哦

Kristen

親子旅遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
we loved the view from our room and the staff was very nice! The only thing i did not like, was that the kids pool wasnt open.
於 2023 年 8 月住了 3 晚
Jenny Wiley 於 2023年9月12日回覆
We are glad you enjoyed your stay thank you

4/10 不太好

Kenneth

不喜歡：員工素質
Disappointed. No refrigerator or microwave in room. Ice machine broken ( had to either walk to a different complex or go to restaurant). Housekeeping NEVER serviced our room therefore no coffee in AM and I refuse to make up the bed at a resort. Priced so high it’s a wonder anyone would want to stay here .
於 2023 年 9 月住了 3 晚

6/10 一般般

Renato Dias da

於 2023 年 8 月住了 1 晚
Jenny Wiley 於 2023年11月20日回覆
thank you

10/10 有夠讚

Helen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was here for my mental health retreat by myself. I had the perfect room. The spirit of the nature here is absolutely breathtaking
於 2023 年 8 月住了 3 晚
Jenny Wiley 於 2023年9月5日回覆
Thank you we are glad you enjoyed your stay!

8/10 不錯哦

Maria

商務旅客
喜歡：住宿環境和硬體和客房舒適度
Beds and shower clean and comforatble
Beds were very clean and comfortable, slept so good and pillows were great too. The room and the bathroom were clean with lots of clean fluffy towels. The shower had nice hot water and was well lit. I did try to enjoy the balcony but it was very dirty with cobwebs an old spill. Staff were friendly and the end unit i was in was very nice and quiet.
於 2023 年 8 月住了 3 晚
Jenny Wiley 於 2023年9月5日回覆
Thank you for your comments we are glad you stayed, we will work on making things even better, thank you and have a great day.

2/10 很糟糕

Jack

家庭旅遊
不喜歡：員工素質
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Inis

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
We had a great time staying at Jenny Wiley the staff was wonderful the room was very clean great view we will definitely be back lots to do and see
於 2023 年 8 月住了 1 晚
Jenny Wiley 於 2023年8月5日回覆
Thank you and looking forward to you coming back.

2/10 很糟糕

Donna

於 2023 年 7 月住了 2 晚

10/10 有夠讚

Rachel

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great visit!
It was a terrific visit. The whole family enjoyed the stay. Would love to do it again soon. Staff was excellent! Friendly service.
於 2023 年 7 月住了 1 晚
Jenny Wiley 於 2023年7月28日回覆
Thank you we are glad you enjoyed your stay.

8/10 不錯哦

Jennifer

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Right on the lake with a marina for renting! Nice balconies and Pet friendly too!
於 2023 年 7 月住了 2 晚
Jenny Wiley 於 2023年7月28日回覆
thank you we are glad you enjoyed your stay.

6/10 一般般

Gene

家庭旅遊
喜歡：客房舒適度
不喜歡：住宿環境和硬體
Potentially great, but not there yet
Great setting. Nice facility, but it's tired and really needs upgrading. Also, staff was mediocre and needs training and more enthusiasm. Finally, the park needs a formal recreation program.
於 2023 年 7 月住了 2 晚
Jenny Wiley 於 2023年7月24日回覆
Thank you for your comments. We are working on building the rec program back up. We just hired in a new rec leader and he will be starting some new activities.

10/10 有夠讚

George

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Relaxing get away.
Our room was great. Beutiful lake. Food was excellent.
於 2023 年 7 月住了 1 晚
Jenny Wiley 於 2023年7月10日回覆
Thank you We are happy you enjoyed your stay

8/10 不錯哦

Sandra

於 2023 年 7 月住了 3 晚
Jenny Wiley 於 2023年7月10日回覆
Thank you

4/10 不太好

真實旅客

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
FRIENDLY STAFF ,DIRTY ESTABLISHMENT
It stated "daily housekeeping" ,the bathroom in our room reaked of urine, I politely requested someone to come clean it to remove smell,never done. Had to personally request fresh towels and the bedding was never changed in the 4night stay. Bathroom in downstairs restaurant area was filthy with feces everywhere. Very disappointed.
於 2023 年 6 月住了 4 晚
Jenny Wiley 於 2023年7月7日回覆
We are very sorry you had issues with your stay. We work hard to make sure every guest leaves here happy and satisfied with their stay. We will pass along your feedback.

10/10 有夠讚

Brett

喜歡：整潔度、員工素質和住宿環境和硬體
Great staff. Unique setting.
於 2023 年 6 月住了 1 晚
Jenny Wiley 於 2023年6月27日回覆
Thank you we are glad you enjoyed your stay

10/10 有夠讚

Susan

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful property
於 2023 年 6 月住了 2 晚
Jenny Wiley 於 2023年6月13日回覆
Thank you

10/10 有夠讚

Barbara

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Love this Lodge, it's clean and so very peaceful. Staff is great, this was my 2nd time staying here! Will definitely come back for future stays!
於 2023 年 6 月住了 2 晚
Matt 於 2023年6月8日回覆
thank you cant wait to see you again

8/10 不錯哦

Lou Ann

於 2023 年 6 月住了 1 晚
Jenny Wiley 於 2023年6月23日回覆
Thanks for staying with us

10/10 有夠讚

Julie

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 2 晚
Matt 於 2023年6月8日回覆
Thank you

6/10 一般般

Russell

喜歡：員工素質
不喜歡：整潔度
Beautiful park/ outdated rooms
The check in and main facilty and grounds were excellent!!! The cabin cleanliness and overall maintenance of the unit 407 was not up to par....the outside garbage cans were overfull and racoons rummaged throughthe garbage all night lomg, the cabin upon arrival smelled so bad like bleach we had to open the windows to gt fresh air, the cabinet in the kitchen above the stove appeared to have meat or blood sprayed all over the outside of the cabinet door. Dining room staff was great!
於 2023 年 5 月住了 2 晚
Matt 於 2023年6月1日回覆
Thank you for the comments we will let our staff know of the issues to fix.

10/10 有夠讚

LOGAN

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
Pretty setting, clean room, musty smell.
Room was clean, but had a strong musty smell. We tried to switch the heat off, but it came on every 10 minutes. There may have been a computer issue that caused this.
於 2023 年 5 月住了 2 晚
Matt 於 2023年5月17日回覆
what room was this Ill look into what the issues are. Thank you for the feedback.