Upon arrival, I noticed trash in the bushes, in lot and near entrance. Check in was smooth and he was very helpful suggesting things to do in the area. The room smelled clean. All appliances worked properly. The pool area was empty but dirty towels and food litter was strewn about. I passed on the pool and tub which are 2 things that made me choose this hotel vs others in the same price range. It was extremely late and when I pulled back the sheet/cover there was tiny black things that looked like either dead bugs or mouse poop. It looks like the mattress has never been cleaned/vacuumed. I slept very little as I slept in the chaise. As soon as the sun came out I immediately checked out. I am disappointed I spent $300 for 1 hotel night and the quality was so poor. Please note, I am not picky, I love to travel and have stayed in some doozies but I draw the line at having to sleep upright.
alana
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Angela
團體旅遊
2025 年 6 月 26 日
不喜歡:住宿環境和硬體
Bed was awfully saggy. no one could help me with TV. Pool area was full of rust on tiles. hotel needs to updated
Angela
於 2025 年 6 月住了 3 晚
2/10 很糟糕
Joain
團體旅遊
2025 年 6 月 24 日
喜歡:整潔度
不喜歡:員工素質
I got to the property on Friday June 20th stayed for 2 nights and I had no proper working AC it had some pilot lights inside that kept blinking I called for management and I was told only one person on duty no maintenance on call and instead he sent the kitchen aid to come check. She said she would returned but never did . On Saturday I called to checked if the maintenance guy was coming they said it was 9 am and he didn’t show up for work and that the hotel was full no other rooms were available. Worse hotel ever. I even asked for towels and was told by house keeping it would be an hour but no one never came again. I would never go back there. The carpet are old and the place smells disgusting
Joain
於 2025 年 6 月住了 2 晚
4/10 不太好
Philip
2025 年 6 月 14 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Didn't like anything. Needs a complete refurbishment. Terrible breakfast. Airport shuttle doesn't run after 5:00!
Philip
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Darrell
2025 年 6 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great value
Darrell
於 2025 年 6 月住了 2 晚
4/10 不太好
Marsha
2025 年 6 月 3 日
不喜歡:設施服務和住宿環境和硬體
Im walk with a crutch and everytime we were at the pool we had to go get towels.
Marsha
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Truman
情侶出遊
2025 年 5 月 29 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The place looked like a tornado went thru it. Wi-fi was down. Manager had to get it started again. Morning drink dispenser was broken-no orange juice. The 2% milk carafe had sour milk in it-I had to throw away my cereal. Worst place we have ever stayed in!!!!!!
Truman
於 2025 年 5 月住了 1 晚
6/10 一般般
Lori
2025 年 5 月 25 日
Lori
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Amy
2025 年 5 月 17 日
喜歡:整潔度和住宿環境和硬體
Pool
Amy
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Mac
商務旅客
2025 年 5 月 9 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
I stay at a variety of Hotels in the area for work on a regular basis and decided to try this one. Upon checking in and going to my room I was suddenly hit by the smell of " Wet Dog" the room smelled so bad immediately went down to the front desk and told the person and they switched rooms for me and apologized. The person was very good about this with a good sense of customer service. I went up to the new room and it smelled just as bad. I ended up leaving and re-booking with another hotel. this Hotel is pet friendly and has carpets. Not a good combination. The lady at the front desk was nice and understood, However I did loose some of my money on this because they said I had "checked in". I would not recommend this place to anyone.
Mac
於 2025 年 5 月住了 3 晚
2/10 很糟糕
Robert
2025 年 5 月 5 日
Robert
於 2025 年 4 月住了 3 晚
4/10 不太好
Don
2025 年 5 月 3 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Need major repairs, and new matress for beds
Don
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Katrina
2025 年 4 月 30 日
Katrina
於 2025 年 4 月住了 1 晚
4/10 不太好
Jessie
2025 年 4 月 26 日
不喜歡:整潔度、員工素質和住宿環境和硬體
There was nothing for the breakfast except waffles, cereal and very mushy scrambled eggs.
Jessie
於 2025 年 4 月住了 1 晚
4/10 不太好
Joanne
情侶出遊
2025 年 4 月 17 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Room 310 is in need of an update. Furniture old, couch very very dirty. Pillows old and worn out. Heater was very old and made lots of noise. Blew cold air for longer period. We needed heat
Joanne
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Roger
2025 年 4 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great service
Roger
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Gulang
2025 年 4 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
Gulang
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Cody
2025 年 4 月 16 日
Cody
於 2025 年 4 月住了 1 晚
4/10 不太好
Felicia
家庭旅遊
2025 年 4 月 9 日
不喜歡:員工素質
Had issues with the toilet clogging. Had to go to the front desk to pick up a plunger. They made us do it ourselves. No maintenance personnel to do it for us.
Felicia
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Aaron
2025 年 4 月 7 日
Aaron
於 2025 年 4 月住了 1 晚
2/10 很糟糕
真實旅客
家庭旅遊
2025 年 4 月 6 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Horrible do not stay here
Blood on curtins , in bathroom, tv did not work. They switched our room and that one did not have heat. Went for breakfast and it was gone, could not even get milk. At 10 mins to 9
真實旅客
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Lillian,Wethersfield
家庭旅遊
2025 年 4 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyed my stay.
Lillian
於 2025 年 2 月住了 3 晚
6/10 一般般
melissa
2025 年 4 月 2 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
melissa
於 2025 年 3 月住了 1 晚
4/10 不太好
melissa
2025 年 4 月 1 日
不喜歡:整潔度和住宿環境和硬體
Disappointed
We were staying there for our anniversary. We had stayed there several times before. In fact we stayed there on one of our very first trips together. We were really looking forward to staying there again. However this time we were very disappointed. We didn’t get the same room we had stayed in. There was a terrible smell in the hallway leading to our room which smelled like dirty diapers. The heater in our room didn’t heat the entire room so bathroom was cold. There was wax caked on table.The Chaise lounger chair was obviously stained and hadn’t been cleaned. The furniture was uncomfortable and put in an area where you couldn’t ev see the TV. We ended up moving the furniture just so we could see the TV. The TV was smaller than what we were used to, and not adjustable so we couldn’t really watch TV in bed. Breakfast options weren’t anything to write home about. We ended up going out for breakfast every day because of this. it was obvious they were doing some renovations. I encourage them to reach out to their customers for input on what they would like to see. The TVs need to be bigger and need to be adjustable. The furniture needs to be comfortable and set up in a way that you can actually see the TV. The furniture needs to be comfortable and cleaned regularly. The breakfast options really need to be better . Coffee needs to be better. Mattresses and pillows need to be more comfortable, and the heating system needs to be able to heat the entire room, including the bathroom..