外觀

普林菲爾德 I-395 凱藝飯店的評分

2.5 out of 5
普林菲爾德 I-395 凱藝飯店
55 Lathrop Rd, Plainfield, CT

評論

6.8
10 分,有夠讚;451 則評論中有 109 則" "
8 分,不錯哦;451 則評論中有 127 則" "
6 分,一般般;451 則評論中有 84 則" "
4 分,不太好;451 則評論中有 68 則" "
2 分,很糟糕;451 則評論中有 63 則" "

7.2/10

整潔度

7.2/10

員工素質

6.2/10

設施服務

6.6/10

住宿環境和硬體

6.8/10

環保程度

評論

10/10 有夠讚

Anthony

情侶出遊, 寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was friendly and it was a great place to stay
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Donna

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and owner
於 2024 年 5 月住了 1 晚

8/10 不錯哦

WILLIAM

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Arlene

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great place.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Colin

喜歡:整潔度、員工素質和住宿環境和硬體
Always an easy check in
於 2024 年 4 月住了 1 晚
M 於 2024年5月3日回覆
Dear Colin,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon! Best regards,Management Team

6/10 一般般

Bruce

My room was only cleaned once during my 4 day stay and I had to ask for that. There were stains on the couch, blanket and towels. There was no coffee or milk at 9:30 am during the continental breakfast. But on a positive note, I felt safe and slept well.
於 2024 年 4 月住了 4 晚
M 於 2024年4月12日回覆
Dear Bruce,Thank you for sharing your feedback with us. We appreciate hearing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. We request you to trust us and our timing, allowing us to drive our efforts in a more positive direction for it to meet the best results. We will investigate the issues and make the necessary corrections. We hope you will give us another chance to make it up to you. Thank you for your business, see you soon!Sincerely,Management Team

10/10 有夠讚

Hellen

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved it
於 2024 年 3 月住了 2 晚
M 於 2024年4月12日回覆
Dear Hellen,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

10/10 有夠讚

Hellen

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I’ll be back
於 2024 年 3 月住了 1 晚
M 於 2024年4月12日回覆
Dear Hellen,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

10/10 有夠讚

Colin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff is caring and will help with your needs
於 2024 年 3 月住了 1 晚
M 於 2024年4月5日回覆
Dear Colin,Thank you for allowing us to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon!Best regards,Management Team

10/10 有夠讚

Francis

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Front desk efficient and helpful, property very clean and up to date.
於 2024 年 3 月住了 1 晚
M 於 2024年3月8日回覆
Dear Francis,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regard,Management Team

2/10 很糟糕

Joseph

於 2024 年 2 月住了 1 晚
M 於 2024年3月22日回覆
Dear Joseph,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issue. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

2/10 很糟糕

Barbara

不喜歡:整潔度和住宿環境和硬體
於 2024 年 2 月住了 1 晚
M 於 2024年2月14日回覆
Dear Barbara,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 有夠讚

Mariana

家庭旅遊
喜歡:整潔度和設施服務
於 2024 年 1 月住了 1 晚
M 於 2024年1月18日回覆
Dear Mariana,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Arturo

團體旅遊
喜歡:整潔度、員工素質和設施服務
El agua se sale de la regadera y no funcionó el agua fria de la regadera. Todo lo demas muy bien la pase muy agusto y muy comodo.
於 2023 年 12 月住了 2 晚
M 於 2023年12月27日回覆
Dear Arturo,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 不錯哦

Pamela

於 2023 年 12 月住了 1 晚
M 於 2023年12月27日回覆
Dear Pamela,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Gloria

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Muy buen precio y muy limpio
Para el precio muy excelente
於 2023 年 12 月住了 1 晚
M 於 2023年12月27日回覆
Dear Gloria,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

4/10 不太好

Antonio

不喜歡:整潔度、員工素質和住宿環境和硬體
Less than average
於 2023 年 12 月住了 1 晚
M 於 2024年2月2日回覆
Dear Antonio,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

4/10 不太好

Allen

商務旅客, 家庭旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
M 於 2023年12月14日回覆
Dear Allen,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 有夠讚

Christopher

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
M 於 2023年12月14日回覆
Dear Christopher,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 一般般

Yuhang

不喜歡:整潔度和員工素質
Hay que mejorar el olor de ambiente
於 2023 年 11 月住了 1 晚
M 於 2023年12月8日回覆
Dear Yuhang,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

2/10 很糟糕

william

於 2023 年 11 月住了 1 晚
M 於 2024年2月2日回覆
Dear Willliam,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 不錯哦

Lorrie

情侶出遊
喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
Room was clean as far as beds and towels. Needs maintenance for sure missing sheetrock,bathroom sink and tub don't drain properly Windowsill full of dead bags. Convenient to 395. Lots of restaurants, breakfast so so
於 2023 年 11 月住了 1 晚
M 於 2023年12月1日回覆
Dear Lorrie,Thank you for your feedback. We sincerely apologize for the maintenance issues you experienced in your room. We will be sure to address these issues as soon as possible. We are also glad to hear that you found the location convenient and that there are many restaurants nearby. We hope you will give us another chance to show you the best of our hotel.Best Regards,Management Team

4/10 不太好

Randolf

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚
M 於 2023年11月2日回覆
Dear Randolf,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 一般般

devan,Mesnil-Lettre

於 2023 年 10 月住了 1 晚
M 於 2023年10月26日回覆
Dear Deva,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

6/10 一般般

Rafael

喜歡:員工素質
於 2023 年 10 月住了 2 晚
M 於 2023年10月21日回覆
Dear Rafael,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 有夠讚

Amy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant
於 2023 年 10 月住了 1 晚
M 於 2023年10月21日回覆
Dear Amy,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 一般般

Chris

家庭旅遊
於 2023 年 10 月住了 1 晚
M 於 2023年10月21日回覆
Dear Chris,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 有夠讚

Mario

喜歡:員工素質和住宿環境和硬體
It was great
於 2023 年 10 月住了 1 晚
M 於 2023年10月21日回覆
Dear Mario,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 不錯哦

Deneen

喜歡:整潔度、員工素質和住宿環境和硬體
My room was nice and the property was very clean. The front desk clerk was helpful. I was able to have my dog stay with me for a reasonable charge. This location is very convenient to I-395 and the casinos.
於 2023 年 9 月住了 1 晚
M 於 2023年10月21日回覆
Dear Deneen,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 有夠讚

Tom

喜歡:整潔度和員工素質
於 2023 年 10 月住了 1 晚
M 於 2023年10月21日回覆
Dear Tom,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 一般般

Maryann

家庭旅遊
不喜歡:住宿環境和硬體
於 2023 年 10 月住了 2 晚
M 於 2023年10月13日回覆
Dear Maryann,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

8/10 不錯哦

Robin

團體旅遊
喜歡:整潔度、員工素質和設施服務
Beds are very hard. Appreciate the microwave and refrigerator in the room. Odd musty smell permeated the room.
於 2023 年 10 月住了 1 晚
M 於 2023年10月13日回覆
Dear Robin,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 不錯哦

André

喜歡:整潔度和員工素質
Does the job
Das Inn hat die besten Zeiten hinter sich und sollte saniert/renoviert werden. Aber das Personal war freundlich und die Unterkunft erfüllt ihren Zweck.
於 2023 年 10 月住了 1 晚
M 於 2023年10月13日回覆
Dear Andre,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 有夠讚

Jason

於 2023 年 9 月住了 1 晚
M 於 2023年10月6日回覆
Dear Jason,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Debora

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was convenient to where we were going.
於 2023 年 9 月住了 1 晚
M 於 2023年9月29日回覆
Dear Debora,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 有夠讚

Karen,Southold

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the front desk staff. Amazing and helpful. Room large and clean. Breakfast was more than we expected. Very happy!
於 2023 年 9 月住了 1 晚
M 於 2023年9月29日回覆
Dear Karen,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

4/10 不太好

Carlos

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
M 於 2023年9月13日回覆
Dear Carlos,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

4/10 不太好

saradah

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚
M 於 2023年9月13日回覆
Dear Saradah,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 不錯哦

MARY

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was convenient to the location I was going to. Quiet inside considering it’s by the freeway.
於 2023 年 8 月住了 2 晚
M 於 2023年9月8日回覆
Dear Mary,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 有夠讚

Wendy

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyed Our Stay
Clean rooms, comfy beds, convenient (right next to 395), friendly staff and a breakfast the next morning!
於 2023 年 8 月住了 1 晚
M 於 2023年9月2日回覆
Dear Wendy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Michael

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
Front desk personnel were fantastic! We had to move our room because of a faulty lamp.
於 2023 年 8 月住了 3 晚
M 於 2023年9月8日回覆
Dear Michael,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 不錯哦

Jose

於 2023 年 8 月住了 1 晚
M 於 2023年9月13日回覆
Dear Jose,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 很糟糕

Gabrielle

情侶出遊, 寵物同遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Overall the start of the stay was great, check in was easy and getting everything to our room was great but there was a smell in the room that was making me sick, we had to leave early anyhow but I don’t think I would have made it through the night here anyhow. The carpet felt consistently moist and there was a group of Hispanic speaking individuals who were yelling in Spanish and banging on our door trying to get in. We concluded they were drunk but it still made us feel extremely unsafe. The bathtub also didn’t work, the pullout tab to close the drain felt like it was going to snap off in my hand. The pool was also really really tiny, which isn’t an issue but just in case anyone was wondering. At the start of our stay as well there were people outside banging on our window from the outside. I’ll probably never stay here again but if you need to as a stop to getting somewhere and out of necessity, it’s not the worst place to stay.
於 2023 年 8 月住了 1 晚
M 於 2023年8月18日回覆
Dear Gabrielle,Thank you for sharing your feedback on your recent stay with us. We're pleased to hear that your check-in experience and initial aspects of your stay were positive. We apologize for any inconvenience caused by the issues you encountered, such as the unpleasant smell in your room, the carpet condition, and the disturbances from other guests. Please be assured that we take your safety and comfort seriously, and we regret that we fell short in this instance. Your comments will be shared with our team for immediate attention and improvement. We appreciate your candid review and hope to have the opportunity to serve you better in the future.Sincerely,Management Team

6/10 一般般

Linda

家庭旅遊
喜歡:整潔度和客房舒適度
於 2023 年 8 月住了 1 晚
M 於 2023年8月18日回覆
Dear Linda,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 有夠讚

Anna

於 2023 年 8 月住了 1 晚
M 於 2023年9月2日回覆
Dear Anna,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 一般般

zaker

於 2023 年 7 月住了 1 晚
M 於 2023年8月18日回覆
Dear zaker,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

8/10 不錯哦

Kerry

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good property.
於 2023 年 7 月住了 1 晚
M 於 2023年7月29日回覆
Dear Kerry,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 不太好

Betty

家庭旅遊
不喜歡:客房舒適度
A disappointing experience
We arrived to our room and it had an overpowering smell of cigarettes. It was so disgusting that we went to the grocery store and bought disinfectant and fragrant sprays. We also had to buy bug sprays because there was flies and fruit flies flying around. In the morning we realized the handle was broken in the shower/tub so we had no water. They switched us to another room. This room did not have a tobacco smell so it was better however the tub would not fill in this room. I have a back injury and take baths versus showers. All in all I would not come back to this hotel.
於 2023 年 7 月住了 2 晚
M 於 2023年7月20日回覆
Dear Betty,We apologize for the disappointing experience you had during your stay. We understand the importance of providing a clean and comfortable room for our guests. We apologize for the cigarette smell and the presence of flies in the initial room, as well as the issues with the shower handle in the second room. Your feedback will be shared with our team to ensure improvements are made. We appreciate your understanding, and we hope to have the opportunity to provide you with a better experience in the future. Thank you for bringing this to our attention.Sincerely,Management Team

8/10 不錯哦

Cathy

於 2023 年 7 月住了 1 晚
M 於 2023年8月4日回覆
Dear Cathy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 有夠讚

Wojciech

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2023 年 7 月住了 1 晚
M 於 2023年7月20日回覆
Dear Wojciech,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team