室內游泳池和季節性室外游泳池
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里弗切斯旅館的評分

2.5 out of 5
里弗切斯旅館
3709 Parkway, Pigeon Forge, TN

評論

6.0
10 分，有夠讚；1001 則評論中有 166 則" "
8 分，不錯哦；1001 則評論中有 233 則" "
6 分，一般般；1001 則評論中有 224 則" "
4 分，不太好；1001 則評論中有 170 則" "
2 分，很糟糕；1001 則評論中有 208 則" "

6.0/10

整潔度

7.0/10

員工素質

5.8/10

設施服務

5.6/10

住宿環境和硬體

6.0/10

環保程度

評論

10/10 有夠讚

Belinda

喜歡：整潔度、員工素質和住宿環境和硬體
The room was clean the beds comfortable. The location is very convenient to the area especially if you are going to Dollywood or Splash Park. I noticed several families with children there enjoying the outdoor pool.
於 2024 年 5 月住了 2 晚

4/10 不太好

Joy

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are ver outdated paint chipping bathtub stained and dirty looking
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Adam

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Chuck

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Molly

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚

8/10 不錯哦

David S.

喜歡：整潔度
於 2024 年 4 月住了 2 晚

6/10 一般般

Jc

不喜歡：住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Kailyn

於 2024 年 4 月住了 3 晚

8/10 不錯哦

Lisa

親子旅遊
不喜歡：員工素質
Front desk staff was very rude , would not let us check in till 4 ( had 10 mins ) wirhout paying xtra 25.00 our room was very musty smelling and even had blood on walls .. but we were told no refunds
於 2024 年 3 月住了 3 晚

2/10 很糟糕

Liz

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
I have stayed 2 previous times and it had nice rooms with small table 2 chairs and beds were very fresh made but this time dirty half made beds told housekeeper she said we don't do daily housekeeping well we just checked in we should had fresh sheet room very shabby pool area very dirty around pool never like that before one po was not open under repairs I just couldn't believe the place had changed that much in a year
於 2024 年 4 月住了 3 晚

6/10 一般般

Wilma

?
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Loved this place
於 2024 年 3 月住了 3 晚

2/10 很糟糕

Elizabeth

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
There were repaired water leaks in several locations, however one remained active located over the bathroom vanity with a two spot dripping area. I used the ice bucket to catch the droplets. There were no tables, dressers, or chairs in the room. All luggage and loose items had to be placed on the floor. While this was inconvenient it only worsened. Our second day I found a roach crawling in my suitcase! I freaked! Gross. Knowing we were checking out the next morning I kept calm. Yet, the next morning, day three, another crusty roach was crawling on the bathroom wall above the vanity! He brought a friend who chose to crawl around with him. I actually gagged. To think what all they were leaving behind as they crawled all over the place. Additional, the bed covers were a thin bedspread (with a variety of unidentifiable smells) and a sheet. I cringed as I thought of all those who lay on this bedspread before me. My grandkids liked the pool and slide. I have learned a valuable lesson, the outside can definitely be misleading to what awaits on the inside. By the morning of day three, checkout was a welcome feeling from the roach motel with the multi water leaks the Fixer up room ( other repaired and rusted out areas not mentioned) and the bedspreads of condemnation . However it is in a convenient location….. Now home, I’m fumigating all that took inside the room before it can come into my home Never again! PS I have pictures if you’d like to see them!
於 2024 年 3 月住了 3 晚

4/10 不太好

Tonya

家庭旅遊
不喜歡：整潔度和員工素質
Great location, but it could have been a lot cleaner an the inside pool needs some attention
於 2024 年 3 月住了 1 晚

6/10 一般般

Robert

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The room was ok but the bathroom was pretty dirty. The entire place could use updating. The pool and water slide was great for the kids but the pool area was very dirty. The morning coffee was really good and Hot.
於 2024 年 3 月住了 1 晚

4/10 不太好

Sam

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The Pool area was over-run with teenagers acting “teenagerly”. We have small kids and it was OUT OF CONTROL! We left when a small girl got hit in the face by a train of ten teenagers going down the slide and had a bloody face!
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Rian

不喜歡：整潔度、員工素質和住宿環境和硬體
Very disappointed
於 2024 年 3 月住了 3 晚

6/10 一般般

Lindsey

喜歡：員工素質
The staff was very nice and professional, the room was not as shown, felt like a Super 8 motel, there was barely any water pressure and the temperature was never consistent.
於 2024 年 3 月住了 2 晚

2/10 很糟糕

Talea

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was barely present and was annoyed that they had to check us in. The room was poorly maintained: the tub couldn’t drain properly, the bathroom had mold and the tub was peeling. The bathroom hardware was broken and the room smelled like mildew. The photos and property name were very misleading. This is a motel and the entire place isn’t maintained well. Including the pool slide which looks rusted.
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Barbara

於 2024 年 3 月住了 1 晚

4/10 不太好

Jodie

不喜歡：員工素質和住宿環境和硬體
The room was Bad. Only 2 beds in room with No Dresser to put clothes in. Big Empty place in it. Should have been a dresser or small table and chair .I Won't Go there Again
於 2024 年 3 月住了 2 晚

6/10 一般般

chad

喜歡：員工素質
They need to keep pool area cleaner and enforce the rules at pool to many kids with no parental supervision a good pressure washing would help the whole place look better but room was clean but dated
於 2024 年 3 月住了 2 晚

4/10 不太好

Erica

情侶出遊, 家庭旅遊, 親子旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
The lady at the desk told me that I couldn’t check in early but everyone else that came in got to check in early. We sat in the lobby for 3 hours and watched 6 families check in early. The pool was disgusting and the room smelled like a cinnamon wall sent.
於 2024 年 3 月住了 1 晚

4/10 不太好

Caylee

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property smells musty and old. Not friendly staff. Very out dated. Green pool. Dirty floors. Bed big comfy. Cheap cheap cheap.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

mandy

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
IT WAS A NICE AND EASY STAY. I HAVE NO COMPLAINTS
於 2024 年 3 月住了 1 晚

4/10 不太好

Heidi

家庭旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Wi-Fi password didn't work. Had to go to desk and tell them. No chairs in the room. Not enough water pressure and it was too Hot. Had to fool with it alot to get it to a good temp. TV remote didn't work properly. The curtain was inside out.
於 2024 年 3 月住了 2 晚

2/10 很糟糕

Brandy

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We rented the room to celebrate my niece 8th birthday. since it’s still relevantly cold outside, I thought the indoor waterslide would be a big hit. While in the pool, I witnessed a teenager throw up in the pool. I immediately went to the office for them to clean it and close it. The front desk looked at the cameras, and said he didn’t see any chunks so he would leave the pool open. I personally informed people in the pool area, and the teenage boys Said that it has happened earlier too. The front desk officer refused to give me his name so the next morning I told the front office again and they said they were not required to close the pool. Called the health department and I was informed, that yes they are required to close the pool and they are required to contact them to test the pool prior to reopening the pool. The whole purpose of my stay was the pool, and slide for my niece, both of which were ruined, and refused to give any type of credit or refund. Not only is this unsafe and quite disgusting, their lack of service and care was dangerous. I have visited this hotel, many times, but never again!!!
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Timus

不喜歡：整潔度、員工素質和住宿環境和硬體
Pool had to much colhean in jt was nkt as worm as they said it was jf you looked around the slid it was nrown and if you look right at pool it looked green and arkund theyp pool are outside the pool jnside it was alot black and brown nast silean was nast snd kjds where throwing up after coughing when got out leeking from sealing and room was so so water was eather to hot or to cold water spots in selling and some rest jn bathroom people out side hollering and going up steeps was rooted off and limited tv chanales everome complaing about pool had to walk outside to get to pool
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Savannah

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

6/10 一般般

真實旅客

親子旅遊
There was a bed and a TV console in the room. no table - no chair- no suitcase rack....this was not the way the pictures were of the room. The lady told me when they remodeled they decided not to put table and chair/chairs in the rooms. thats weird....so you have to eat in the bed, put your suit case and pure in the bed....awful set up!! I told the front desk clerk that someone had puked on the ramp area next to the handicap parking when we arrived on Friday...It was still there when we left on Sunday. The only thing I can say nice, is my grandson enjoyed the indoor pool.
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Leslie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Rather not say
於 2023 年 12 月住了 2 晚

2/10 很糟糕

Bobby

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The bathroom wall had mold, the TV didn't work, and the pool had so much chlorine, you couldn't be in there more than 30 min before you started coughing and your eyes started to burn.
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Jimmy

於 2024 年 2 月住了 2 晚

6/10 一般般

Billy

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Pool disappointed
We stayed here bc had an indoor pool.we used it once it about knocked you down with chlorine smell it burned your eyes to walk into the pool area. Both kids got sick after they was in the pool for 30 min it was so strong. There was only like 10 chairs in the entire pool area. The photos of the pool area online looked a lot better than the reality of it in person. The room was ok the bed sucked, if you laid on near the edge you would almost roll off very uncomfortable. Over all the hotel really needs updated very old and run down.
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Lacey

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Walker

不喜歡：整潔度和住宿環境和硬體
No hot water the floor is soaked bc of tub and roches
於 2024 年 2 月住了 4 晚

4/10 不太好

Sylvia

親子旅遊
喜歡：整潔度和員工素質
Its a budget hotel. Im really good with that. its dated but who cares. It was clean. People were super nice. only problem was the mattress. really uncomfortable. really really uncomfortable. If I knew they purchased new mattresses I would definitely stay again. But if not...I'll pass. we were there to SLEEP. couldn't do that with the mattress
於 2024 年 2 月住了 2 晚

10/10 有夠讚

April

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
the rooms were very nice, comfy and peaceful
於 2024 年 2 月住了 1 晚

10/10 有夠讚

michaela

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
it was quite nice and a decent change
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Carmen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very quiet and neat hotel! Front desk was great assistance! Would definitely stay here again!!
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Derek

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

kristi，Limestone

Great

10/10 有夠讚

laura

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Ariel

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Gross mold yuck
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Derek

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The pools with waterslides are a great way to have family fun without spending a ton of money. The location has its pluses and minuses. It is on the corner of Parkway and Veterans, which makes arriving from Sevierville really convenient as you can completely avoid Parkway yet still be right on Parkway. There is a trolly station, several dining options and many shops within walking distance. Literally take a right out of the parking lot and Dollywood is just a short drive down Veterans. However, there is a lot of road noise associated with the proximity to these two major streets. The rooms facing Veterans are particularly noisy. There is no breakfast available, however, breakfast at one of the many pancake houses is part of visiting Pigeon Forge anyway. I have stayed here several times, the rooms are always clean and the staff is always friendly. Will be staying here again!
於 2023 年 12 月住了 2 晚

2/10 很糟糕

Dylan

家庭旅遊
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Delbert

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I have stayed here in the past always fantastic service
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Tasha

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Alisha

家庭旅遊
喜歡：員工素質和客房舒適度
Room was clean. Nice stay. My only complaint was the indoor pool was cold.
於 2024 年 1 月住了 1 晚

6/10 一般般

Gabe

於 2024 年 1 月住了 1 晚