The building itself was large, basically empty, cold and uninviting. The room was comfortable enough, but lacked certain basic amenities:
- two large towels and a mat for the floor were the only towels provided, no small towels or face cloths
- no stand that a suitcase could be placed on, necessitating use of the bed for that purpose
- the showerhead was plced directly over the drain, thus meaning I had to stand directly on the drain or slightly to the side where there were a couple of chucks of grout stuck to the floor
- the two women at the front desk were pleasant and quite helpful, however, the two shuttle drivers were morose and uncommunicative.
Overall, my experience was less than expected. I highly recommend the Holiday Inn Express. Instead It's a bit farther from the airport but a world away in terms of facilities, amenities, and service. Plus the breakfast is far superior.