We had a great time !
Pros :
- Amazing and beautiful rooms !
- cute products/amnities in the rooms.
- Amazing pool and Beach area
- Morning yoga on the Beach was nice
- Pool service great ! They came with a snack now and then. Refreshing cool towels for face with a fresh citrus scent.
- Great cocktails provided by the bar and ofc viet coffee
- a lot of activities on Beach: kayaking, windsurf, padlebloarding, volleyball ect.
Cons:
- When we first arrived we were asked if we wanted to purchase the all inclusive package since it is not allowed to bring food or beverages into the hotel property. Which i think should have been clear in the booking process since it was a lot more in the budget than first planned.
- the cleaning/housekeeping in the rooms seemed confusing. Many different staff members go in an out of the room at different times also when you are “at home” to light insence (which was really nice) but also to ofc do the normal things like making the bed ect.
But they never took out trash/used glasses / plates ect unless we told Them when we were there.
One plate we even brought outside and it was there for 2 days.
- we were promised a fruit basket every Day in our all inclusive package. First Day we didnt get it even after 3 phonecalls. Second day they forgot again but the last day when our all inclusive actually was over they provided a basket for us.
- breakfast was okay .. for a 5 Star hotel i expected a little more.