金邊出租度假屋

「The room was not ready when we opened the door, had to call down to get it cleaned, the hallways and corridors are filthy, the one-bedroom suite is well set up, the cooktop was an induction cooktop but no induction cookware at all. Staff was good, BUT the day before we left at 10 a,m one of the staff members walked into our room without knocking, apparently he was in the wrong room, luckily for us, my wife and I were not being naked and intimate on the sofa again at that time. The pools were...

「Clean and nice」

「早餐品項不多, 但乾淨營養, 整體還可以。附件沒什麼餐廳跟商店, 吃飯購物還是要去約10-15分車城外的AEON 1選擇才會多。大部分員工都很客氣親切, 樂於解決客戶問題, 但check out 時遇到一個員工, 態度隨便不積極, 如果沒問就不打算給我invoice, 真是離譜！」

「The room was incredibly nice, one bedroom, one full bath room, living room, and kitchen. Fully furnished and decorated with cozy couch. However, when I booked I did not realize I was not booking directly with the condominium, but rather a third party renting service (Soben Homes) did not make any contact with the actual host, luckily when we arrived, (and they did not have our reservation) the lady at the front desk knew wha was happening and was able to contact the appropriate host and we were...

「有很大的浴缸很不錯」

「The overall experience was quite good, and the location is excellent. The staff were very friendly and welcoming. However, there is one area that needs improvement: cleanliness and attention to detail. In the room, I found footprints on the floor, hair stuck to the bathroom wall, and stains at the bottom of the toilet bowl. There were also tea stains on the cups and trays. Similarly, in the restaurant, the tea cups, trays, and spoons were not perfectly clean. I hope you can pay more attention...

「Staff for check in and cleaning were very nice and had great service. Free tuk tuk rides to places closeby. Communication over text and email was a little slow though. Room, pool, sauna, gym and changerooms were very clean but the steam room was under maintenance. Not sure why the pool lights turned off at 9:30 pm but closed at 10pm.」

「We reserved a room which was supposed to be ready at 12noon but they said the previously night guest refused to get out until 5 pm which we've already booked for. Not happy. 」