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Aparthotel

Palace Gate Hotel & Residence by EHM

4.0 star property

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Palace Gate Hotel & Residence By EHM, near Riverside, offers a quiet escape with Thai massage treatments at the spa. Guests can relax in the indoor pool, work out in the gym, and savor local cuisine at the restaurant, with free WiFi and dry cleaning services available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio Double

Studio Double | Minibar, in-room safe, desk, laptop workspace

Studio Double

Highlights

Balcony
Separate dining area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

King Suite | Minibar, in-room safe, desk, laptop workspace

King Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential 2-Bedroom Suite

Presidential 2-Bedroom Suite | Minibar, in-room safe, desk, laptop workspace

Presidential 2-Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
  • River view
  • 786 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Twin

Studio Twin | Minibar, in-room safe, desk, laptop workspace

Studio Twin

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 2 Twin Beds

View all photos for Family 2-Bedroom Suite

Family 2-Bedroom Suite | Minibar, in-room safe, desk, laptop workspace

Family 2-Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
  • City view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Double

Premier Double | Minibar, in-room safe, desk, laptop workspace

Premier Double

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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HM Grand Central Hotel

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 157 reviews
The price is NT$1,572
NT$1,940 total
includes taxes & fees
Mar 11 - Mar 12
HM Grand Central Hotel
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About the neighborhood

Located near a boardwalk/promenade, Palace Gate Hotel & Residence by EHM is in Phnom Penh City Centre neighborhood and is connected to a shopping center. Royal Palace and Independence Monument are notable landmarks, and travelers looking to shop may want to visit Phnom Penh Night Market and Tuol Tom Pong Market. Riverside and National Museum of Cambodia are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Phnom Penh travel guide
View more Aparthotels in Phnom Penh
Map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202

What's nearby

  • Royal Palace showing a park, heritage elements and a castle
    Royal Palace
    5 min walk - 0.5 km
  • Independence Monument, Phnom Penh, Cambodia 🇰🇭.. A strong country with nice future and horrifying past. #cambodia #independencemonument #phnompenh #longexposure #monument #nikonasia #nikond7200 #travelph #oph #_ip #travelphotography #wanderer #backpacker #explorer #beautifuldestinations #taillights #iamtb #infinitetravel #bestcitybreaks #uniquephotographyclub
    Independence Monument
    7 min walk - 0.6 km
  • Phnom Penh riverside. Cambodia
    Riverside
    9 min walk - 0.8 km
  • Beautiful courtyard, but sadly the museum wasn’t as great
    National Museum of Cambodia
    12 min walk - 1.0 km
  • NagaWorld Casino
    10 min walk - 0.9 km

Getting around

  • Phnom Penh Railway Station
    10 min drive
  • Techo Intl. Airport (KTI)
    44 min drive

Restaurants

  • Brown Coffee and Bakery
    4 min walk
  • Limoncello Pizzeria & Restaurant
    1 min walk
  • Box Office
    4 min walk
  • Villa Grange Hotel
    3 min walk
  • Queen Grand Boutique Sky Bar
    7 min walk

About this property

Palace Gate Hotel & Residence by EHM

This aparthotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, coffee/tea in a common area, and spa services are onsite. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Palace Gate Hotel & Residence by EHM offers 54 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. 42-inch LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Full-service spa
  • Indoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Late night room service menu
  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Boat tours nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 54 units
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Gate & By Ehm Phnom Penh
Palace Gate Hotel Residence
Palace Gate Hotel Residence By EHM
Palace Gate Hotel & Residence By EHM Aparthotel
Palace Gate Hotel & Residence By EHM Phnom Penh
Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh

Frequently asked questions

Does Palace Gate Hotel & Residence by EHM have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Palace Gate Hotel & Residence by EHM pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palace Gate Hotel & Residence by EHM?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palace Gate Hotel & Residence by EHM?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Palace Gate Hotel & Residence by EHM provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Palace Gate Hotel & Residence by EHM located?

Located in Phnom Penh City Centre, this spa aparthotel is within a 10-minute walk of Royal Palace, Independence Monument, and Riverside. NagaWorld Casino and National Museum of Cambodia are also within 1 mi (2 km).

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Reviews

Palace Gate Hotel & Residence by EHM Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 225 out of 355 reviews
Rating 8 - Good. 87 out of 355 reviews
Rating 6 - Okay. 26 out of 355 reviews
Rating 4 - Poor. 6 out of 355 reviews
Rating 2 - Terrible. 11 out of 355 reviews

Reviews

10/10 Excellent

ceris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved staying at the hotel. We were in a lovely apartment which suited our family needs. Breakfast was lovely. Staff were friendly and very accommodating! All around the area was perfect to walk and sightsee.
Stayed 1 night in Dec 2025

10/10 Excellent

Aneesa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and excellent service from staff
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Highly recommend this hotel. Very attentive staff that provide exceptional service.
Stayed 4 nights in May 2025

8/10 Good

Randall

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was friendly and helpful. They assisted with all inquiries. We had 5 rooms, one room had roaches and we were given another room. There were additional roaches seen in that room. A through spraying is probably needed on a regular basis, several times a year.
Stayed 3 nights in Oct 2025

10/10 Excellent

Harish

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very helpful and ensured we had a positive experience
Stayed 7 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location with amazing views and great staff I am coming back
Stayed 2 nights in May 2024

10/10 Excellent

Yong Min

Liked: Cleanliness, amenities, property conditions & facilities, communication
A fantastic stay! The service was excellent from start to finish, with warm and welcoming staff who made us feel right at home. The room was spotless, comfortable, and well-appointed. Breakfast was delicious and offered a great variety. Highly recommended!
Stayed 2 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location and a great staff make this hotel a 12 out of 10! This is my 4th stay and every room has been exceptional. 2 blocks from the Kings Palace!!!! Delicious food as well.
Stayed 5 nights in Feb 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, room comfort, communication

Comfort, cleanliness and soace

This accomodation was very good , easily convenient, large comfortable rooms and excellent staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Dante

Liked: Cleanliness
We were exceptionally greeted from staff with welcoming drink for a family of four (and for other guests to see us). The hotel have both colonial and modern touches. We upgraded to family suite for the next day. Again we were kindly taken care of with their superb service. Highly recommend this hotel on what they have to offer.
Stayed 1 night in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place, very clean beds very comfortable and staff absolutely amazing. Beautiful views food at the restaurant delicious. I definitely would stay here again. Smells amazing and beautiful pool
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexey

Liked: Cleanliness, property conditions & facilities, communication
It was nice and clean. The staff helped us with the car to get to the airport.
Stayed 2 nights in Mar 2025

8/10 Good

Sophorn

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was my first stay in Phnom Penh and the wait staff were all amazing! The hotel itself is wonderful and had amazing views!
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and positive staff!! We enjoyed staying there and would certainly come back
Stayed 2 nights in Sep 2023

10/10 Excellent

Selena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly and accommodating. Breakfast was amazing with alot of options.
Stayed 13 nights in Feb 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is an excellent choice for any visitor willing to explore Phnom Penh. The rooms are spacious, clean and confortable, the hotel is located in the proximity to all the important features of the city, and the staff are very helpful. This would be an excellent choice for any traveler.
Stayed 2 nights in Nov 2024

10/10 Excellent

Veasna

Liked: Cleanliness, room comfort, communication

Great choice for anyone to stay at

Had a great stay here. Despite being in a somewhat busy area it was so peaceful and relaxing. Room was a good size and kept very clean. Will stay here again on my next trip.
Stayed 4 nights in Nov 2023

10/10 Excellent

RICARDO DEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overalll a very nice hotel , not perfect , but everyone of the staff did their part to accommodate any request , thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
I’ve stayed many times and that kinda says it all. But, I should mention the staff, room service and facilities are the best. It’s 2 blocks from the Kings Palace for God sakes!! It’s a great value.
Stayed 1 night in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s great. Good location. Good value. Stayed there twice and will stay again soon.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this place; it was like an oasis of calm and elegance in a very busy city. The staff were consistently pleasant and helpful; they were even willing to take my postcards across town to the post office for me. And, great location.
Stayed 3 nights in Jan 2024

10/10 Excellent

wanni

Liked: Cleanliness, property conditions & facilities
VERY BIG ROOMS, BEAUTIFUL SWIMMING POOL. WE THANK YOU ALL FOR YOUR HOSPITALITY AKUN FROM THE KEO FAMILY
Stayed 3 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were greeted by staff in front of the hotel. As we entered the lobby, we were provided beverages and hand towels to freshen up. The room was spacious and even had a scale for weighing our bags. The staff was responsive in helping us with ground transportation and other needs. It was really a great experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely stay with friendly staff. Large clean room with balcony and view of the city. Was good to have large fridge freezer. Great location for royal palace and river
Stayed 2 nights in Feb 2024

8/10 Good

august

Liked: Cleanliness, room comfort, communication

Great location, great price, needs work on check i

comfortable place to stay with a lot of amenities for a great price, location superb, close to nightlife and attractions. Staff felt a bit disconnected, seem to be more preoccupied with busloads of tourist arriving soon. The checkout was a joke, unnecessary long and almost mistrusting of the guest, tights why it is not an excellent rating
Stayed 3 nights in Feb 2025