Find Family Hotels in Penestanan

"Room is clean daily, staff are very friendly, kind, very accommodating, spa treatments is great, breakfast buffet is good, however, no shuttle service for airport pick up, text messages and phone calls not answered, tv has only 3 English channels (ie: news, documentary and discovery), phone lines not working all the time, but will fix it right away. I still love the place and recommend. "

"This is an absolutely beautiful and welcoming property. I have traveled all over the world and this hotel is about the best I have ever stayed at. The staff is wonderful, the town of Sanur is interesting, and the gardens at the hotel are gorgeous. It is the closest thing to paradise"

"It was such a beautiful hotel! The swim up bar and location was perfect!"

"This place is so good for families. You can transfer from Grand Mirage to GM families. Many pools to choose from. Many restaurants to choose however bit pricey. Many little massage areas/food places across the road. Accessible for baby sitter booking. Overall really had a good time. "

"The location was good, lots of shops around. Plenty of tattoo palour. Its about a ten minutes walk from the beach but they do provide a shuttle if you don't want to walk. Room is nice and clean, rooftop pool was awesome. Reception area was grand but the check-in area nned some improvement. The chair is old and worn abd very low. Not comfortable at all. But apart from that l thoroughly enjoy staying there. The staff were friendly and very accommodating. "

"Swim up bar was great "

"This was the best hotel I've been to in Denpasar. The room, pool, & resteraunt was great & staff was so courteous & helpful "

"Awsome place. Very nice "

"We had the worse experience of any kind . The hotel isn’t luxury . Everything outdated and the service was appalling . We stayed one hour in the property and instantly checked out as it was so bad . We couldn’t see ourselves staying for five nights in a dirty environment and the staff that couldn’t be bothered and everything was an effort . We wrote to the general manager and the hotel office and didn’t even get an acknowledgment or even a reply . We even asked for a manager when we were there and they said there were none . An appalling experience all along "