To start off, the staff at the front desk I interacted with were good and pleasant people, the experience itself was however below par.
I was booked for 6 nights in a King suite with a tight , daily agenda . Problems begun the first night when the King bed that was essentially two twin beds pulled together and a duvet put across both, giving the impression of a single mattress, kept splitting apart. The flooring was a smooth type of pacquet which aggravated the movement of the beds. I had minimal rest for the first night.
On raising the issue of the bed