They did let us check in early under Tornado Watch, Maintenance was quick and nice. No batteries in remote, convivence toiletries were open and used. when we asked about these at the desk, we were told they could not be left at the desk for us to pick up. they also tried to get us to keep the used items. no dryer in room also asked for this. Never saw either. Staff was rude and uncaring. Parking is horrible and they have new valet parking which takes up most of available parking for an additional charge or they advise you to park at the adjacent busy restaurant or the Ramada which also has less than needed parking or across the street behind a sketchy convivence store. Valet is rude, doesn't speak to anyone. Front desk day shift check in seems to want to say to guest "Shut up, let me check you in and get out of my face (same one with same attitude for 3 stays. Our past stays have been much better but the greedy addition of valet parking taking up all good spaces and the bad attitude of all but one employee means we won't go back. Also, high winds prevented us from being able to put the "Do Not Disturb" on the door so we stopped and talked to housekeeping asking them not to enter our room they did anyway and left clean towels. They did not take the dirty towels or leave a clean bath mat.
Ann
於 2024 年 5 月住了 3 晚
4/10 不太好
Theresa
家庭旅遊
2024年5月20日
不喜歡:住宿環境和硬體
The hotel is very dated. There is no restaurant. The rooms although are suites may have been updated but are in disrepair. There is no room service unless u are there 3 or more days. You have 2 small garbage cans in the suite. The floors looked like they needed a good scrubbing. In the bathroom they put in a large shower, however there was evidence of mold and crud along the bottom ledge. When we needed towels they ran out of bath towels, and gave us the pool towels. The pool are had no umbrellas for shade. I would look elsewhere next time or try VRBzo
Theresa
於 2024 年 5 月住了 3 晚
6/10 一般般
Sharol
情侶出遊
2024年5月19日
喜歡:整潔度、員工素質和住宿環境和硬體
It was a good hotel and staff was nice but i was under the impression that this was a resort.
Sharol
於 2024 年 5 月住了 2 晚
10/10 有夠讚
John
2024年5月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
John
於 2024 年 5 月住了 4 晚
10/10 有夠讚
James r
2024年5月17日
喜歡:整潔度和員工素質
James r
於 2024 年 5 月住了 3 晚
8/10 不錯哦
Sara
情侶出遊
2024年5月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is showing its age but some upgrades made to the rooms. Bathroom had newer showers and lighting around mirror was good. You are staying here for the balcony and beautiful ocean view. Did have a kitchenette and having cold drinks in fridge was great.
Sara
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Daniel
2024年5月17日
Daniel
於 2024 年 5 月住了 1 晚
4/10 不太好
Michael,Fairfax
家庭旅遊
2024年5月12日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Old, dirty and dated hotel. Loud and noisy questionable people staying there…zero parking unless you want to pay 15 per day to park. The coffee in the lobby is surrounded by flies… this is an older, dated hotel…. The pool and hot tub areas are not the greatest