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Hotel City Center

2.0 star property
Travelers discover the rhythm of Palermo near Teatro Massimo, with bike rentals for city exploration and express check-out for seamless departures

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Hotel City Center captures Palermo charm with its prime location near Teatro Massimo and Via Vittorio Emanuele. Guests enjoy in-room WiFi and bike rentals to explore the city. The lobby bar serves coffee and tea, while valet parking and express check-out add convenience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Housekeeping
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About the neighborhood

Located in Palermo, Hotel City Center is in the city center. Teatro Massimo and Pretoria Fountain are local landmarks, and travelers looking to shop may want to visit Via Roma and Via Maqueda. Cantieri Culturali alla Zisa and Palermo Botanical Garden are also worth visiting. Visit our Palermo travel guide
Map
Via Mariano Stabile, 139, Palermo, PA, 90139

What's nearby

  • Photo with a Vespa a common sight in italy! How much would you poke to have one of this?
    Via Roma
    2 min walk - 0.2 km
  • M8720P Palermo, Italy - August 10, 2017: Facade of the Politeama Garibaldi Theatre with the statue of Ruggero Settimo in the center of Palermo in Sicily, Ita
    Politeama Garibaldi Theater
    3 min walk - 0.3 km
  • Stunning interior of the Massimo Theater Palermo. Well worth a visit. Taken on a Sony a6000 & a 7artisans fish eye lens.
    Teatro Massimo
    5 min walk - 0.5 km
  • Via Maqueda featuring a small town or village, heritage architecture and street scenes
    Via Maqueda
    5 min walk - 0.5 km
  • Quattro Canti
    12 min walk - 1.0 km

Getting around

  • Palermo Notarbartolo Station
    9 min drive
  • Giachery Station
    20 min walk
  • Punta Raisi Airport (PMO)
    38 min drive

Restaurants

  • A Casa Di Francesco
    2 min walk
  • Antico Caffè Spinnato
    4 min walk
  • I Cuochini
    3 min walk
  • Mercato Excelsior
    4 min walk
  • Settimo Cafè
    1 min walk

About this property

Hotel City Center

Hotel near Via Roma
Close to Teatro Massimo and Palermo Harbour, Hotel City Center provides amenities like a bar. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Babysitting (surcharge), laundry services, and tour/ticket assistance
  • Concierge services, coffee/tea in the lobby, and luggage storage
Room features
All guestrooms at Hotel City Center boast comforts such as air conditioning, in addition to amenities like free WiFi and minibars.
Other conveniences in all rooms include:
  • Showers, bidets, and free toiletries
  • 30-inch LCD TVs with cable channels
  • Daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite parking available only on request
  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Covered valet parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 30-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (8:00 AM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 5)
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Covered valet parking fee: EUR 20 per day (in/out privileges)
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Property Registration Number IT082053A17LWN3JAL

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Amarcord Hotel
Amarcord Hotel Palermo
Amarcord Palermo
Hotel Serena palermo
Serena palermo
Hotel Serena
Hotel City Center Hotel
Hotel City Center Palermo
Hotel City Center Hotel Palermo

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Reviews

Hotel City Center Reviews

8.0

Very Good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 19 out of 49 reviews
Rating 8 - Good. 15 out of 49 reviews
Rating 6 - Okay. 10 out of 49 reviews
Rating 4 - Poor. 3 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

Reviews

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is super close to downtown and shops and restaurants as well a public transportation employees at front desks helpful wit tips for transportation and dining
Stayed 7 nights in Sep 2025

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isabella made our check in and our stay very convenient. The room was comfortable and clean. The bathroom was small for a triple bed room. The location of the hotel allowed us to explored the historic center and gave us easy access to transportation to farther areas. We felt comfortable leaving our car in street parking nearby.
Stayed 2 nights in Jul 2025

6/10 Okay

iftekhar

Liked: Staff & service
Service and location was great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with attentive staff. Gabriella was meeting us with a beautiful smile and fresh coffee. Location is convenient. Highly recommend.
Stayed 3 nights in Feb 2025

8/10 Good

Chihhsien

Liked: Cleanliness, staff & service, room comfort
For the price paid, can’t ask for more. Great location , clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building has a number of small hotels. Hotel City Center is on the first floor and is serviced by an elevator. The room was spacious and comfortable. The receptionist was helpful, and very knowledgable about various sites in Palermo. The hotel is 5 minutes walk from the Teatro Massimo and an easy half hours walk from the station.
Stayed 2 nights in May 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ap very old building but for sure full of history, facade was not so.inviting but because we love histoical.place we did not mind. But when we reached our room it was superb very nice. Location is so central.
Stayed 2 nights in Aug 2023

6/10 Okay

Rose

Liked: Cleanliness, staff & service, amenities
Unfortunately, the property front is not what you see in the advertised photos. We were somewhat hesitate to stay. Fortunately, the inside was clean, beds comfortable, and we felt safe. The area is in a perfect place to access markets, restaurants, shopping etc. The shower was cold, the three days we stayed, so we left early.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small friendly hotel , conveniently situated for shops , restaurants, cafes. Manola & Antonella on reception were friendly and exceptionally helpful. Bedroom was comfortable & very clean ; the shower was good . Bedroom looked out onto interior courtyard but it was only for sleeping in , so that wasn’t a problem for me . Hotel is on the 1st floor , accessed by ancient-style lift , and a keycard opens the main door electronically. Once I’d got used to the lift it was fine ! Not luxurious , no frills , but good value for money . The staff are lovely ! Would return .
Stayed 6 nights in Oct 2023

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived late at night as our flight from Naples was delayed. The staff are helpful but no staff 24 hrs so no one was there. Room was comfortable & clean & excellent location; walkable to everything. Only negative is that the water is not potable & there were 2 small water bottles in fridge & nothing open to buy water. We rented a car at airport but street parking is a huge challenge. A car is not necessary in the city so would recommend renting just before leaving Palermo to drive around Sicily.
Stayed 3 nights in Oct 2023

4/10 Poor

PHILIP

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival in the room my partner pulled away the pillow and a large cockroach scurried away. Luckily she’s not squeamish. This was our first indication as to the condition and quality of the hotel. There was no potable water in the room which means you have to use bottled water. The staff was generous with water but locked the fridge after 8pm until 8:30am. Sort of like camping. The shower was the worst ever. From freezing cold to scalding in seconds and then back and forth between the two. You could feel the pumps kick in and then blast you with scalding water. Not to mention that the fixture is coming off the wall. There is NO parking! The street parking is always full at 1euro per hour. The are private garages a distance away that cost 18 to 30 euros per day. We had to haul our baggage down the street. Huge pain. All-in-all not a great experience. It’s not what the pictures on the websites show. The location is ok and close to Teatro Massimo. We were the last room in the hall and the furthest away from the wi-fi device. The performance was terrible. We used data from our phones instead.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Arshad

Liked: Cleanliness, amenities
Location
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
very good close to pretty much everything. Manola and the other staff were extremely helpful and did their best to make us feel welcome.
Stayed 1 night in Mar 2023

6/10 Okay

Giancarlo

Liked: Staff & service
The hotel is well located but needs serious updating.
Stayed 1 night in Aug 2023

4/10 Poor

Samir

Disliked: Property conditions & facilities
N/A
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly in the heart of the city, located within walking distance of some great sights and restaurants. The room was spotless, the staff was super helpful and friendly, and we loved just leaving the front door in the morning and being right next to a great coffee shop with amazing croissants. I will definitely return here!
Stayed 7 nights in Apr 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
I had a super quiet room and found it easy to walk to and from.
Stayed 2 nights in Jun 2023

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Pro: Convenient to the main attractions Con: No convenient parking nearby
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. But shower was not great, no hot water on last day. But otherwise good sraying there.
Stayed 1 night in Jul 2022

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Not at all what we expected. Bathroom had an awful smell that wasn’t gotten rid of until our second night. Noisy room too. Location is ok.
Stayed 2 nights in Sep 2023

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Schimmelbefall und Ärger ohne Ende! Wenn mal etwas nicht in Ordnung ist, kläre ich das als Vielreisender gerne im kleinen Rahmen. Das hat hier alles nicht funktioniert. Problem: Schimmelbefall im Bad meines Zimmers. Ich vermutete zunächst, dass es gebäudespezifisch ist. Man sagte, das sei nicht der Fall. Man bot mir einen Zimmerwechsel an. Ergebnis nach Betrachtung aller Zimmer: Fast alle hatten Schimmel im Bad, das eine, bei dem das nicht der Fall war, hatte eine defekte Heizung. Ich habe den Eindruck, dass mir falsche Informationen gegeben wurden. Ein Wechsel war nicht sinnvoll. Im Nachgang wurde mir schriftlich mitgeteilt, dass ich Upgrades ausgeschlagen hätte (siehe oben: Schimmel oder defekte Heizung) und weshalb eine kleine Teilerstattung (Erinnerung: Schimmel ist gesundheitlich bedenklich und daher nicht akzeptabel) abgelehnt wurde. Bilder anbei. Rest des Mobiliars: abgenutzt. Positives: Der Stadtplan mit den händischen Einzeichnungen und Ergänzungen. Mein gewähltes Buchungsportal benötigte fast drei Wochen für die Fallabwicklung. Diverse Verzögerungen, u. a. keine Rückrufe, teilweise keine Beantwortung meiner E‑Mails, obwohl versprochen. Ich musste die Klärung weitgehend selbst übernehmen und wiederholt um eine Rückmeldung bitten. Ganz ehrlich: Ich würde empfehlen, Alternativen zu prüfen.
Schimmelbefall im Badezimmer mit Außenwand (Blickwinkel Basdezimmerfenster rechts).
Fön des Hauses, daneben ebenfalls leichter Schimmelbefall
Kreative Badlösung (Dusche) im Zimmer für mobilitätseingeschränkte Reisende
Auch der Boden hatte schon einmal bessere Zeiten
Stayed 2 nights in Dec 2025

6/10 Okay

KUNIHITO

Disliked: Property conditions & facilities
駐車場があるとの事でしたが、契約駐車場しかなく苦労した。ホテルといっても古いアパートのワンフロアを使っての民泊のようなもので、スタッフは常時いない。部屋は古いが泊まるだけなら問題ない。 ロケーションは良いし、フロントの人間もよいひとだった。
Stayed 3 nights in Dec 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione strategica centrale Essenziale Funzionale e pulito
Stayed 1 night in May 2025

10/10 Excellent

Maria Angelita

Liked: Property conditions & facilities
Centralissima, gentili e disponibili tutto lo staff.
Stayed 3 nights in Apr 2025