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"Great place to say for a quick layover"

"We were on the City view side. A hotel or condos building g across the street was having construction the whole time & our room was very noisy from it. As Leo the glass sliding door was our of line so it didn’t shut good."

"Check in staff was rude and not concerned with customer service at all. "

"I have been waiting for this pool to open for nearly a year. Keep bringing a bath suit bc they say it’s either open or will be open by the 3/6. Didn’t happen. No snacks and restaurants close early in the area. Also restaurants are extremely expensive. "

"The hotel is very central to restaurants, the Big Bus tours, and cable cars. Also a mile or two from the Marketplace, chinatown, bay cruises and lots more. "

"Clean rooms. Staff was friendly. The only down fall was the really small bathrooms and the 60.00 a night garage parking. Other than that it was a very convenient place to stay with kids since its located close to the wharf. "

"The place itself was good. Location was perfect for our visit. The issue- the overwhelming amount of fees that were charged!! Destination fee? Resort fee? $60 parking fee?? Had we known we may have chosen some where else"

"The location is great, however the rooms are outdated, the bathroom specifically. At least the one we stayed in. I prepaid for the room and valet, however, at checkout a service/travelers charge was charged to my account. It wasn’t a significant cost, but it wasn’t something I was expecting. The staff were very friendly which was greatly appreciated. "

"Family friendly "