Find hotels in Overlook, Walnut Creek

"There was clearly some sort of kid party happening at the pool. There were at least 100 kids in the tiny pool, easily over max capacity. The water was murky and it was so loud that if you wanted to say something to the person next to you, you’d have to yell for them to be able to hear you. I’m not overly sensitive to noise but I’m pretty sure the few moments I spent in the pool area caused hearing loss. I’ve been to rock concerts that were quieter. And the hotel staff just let it happen. I had to ask to have the room cleaned again once we got checked in because it was dusty The front desk staff seemed very unprofessional, maybe I just caught her on a bad day but I smiled, was kind and pleasant and she was extremely rude. And I was just checking in! I wasn’t complaining or asking for anything. Then the parking situation, well that was a joke. They have about 50 spots in their garage which of course were full so we had to park in a neighboring garage and pay their prices and walk all the way over. Walnut Creek is a nice area, there is no reason for this hotel to be so trashy. And it’s literally trashy! When we checked in there were people (guests?) eating out front and the next day when we checked out their food and drink containers were still sitting in the ground and in the bushes. No one bothered to throw them away. It was flat out gross. "

"The staff is amazing. Angela helped us at check in. We told her this was our first time in San Fran and asked if there was a room with a view. For a nominal fee we were given a room with a balcony and seating overlooking the harbour. Absolutely worth every penny. She is friendly, professional and very knowledgeable about the hotel and the area. We also have to mention Jenny. She is a manager with the food service side, and she is also friendly, professional, eager to make sure your stay is perfect. Cannot say enough about the wonderful time we had while in San Fran at the Hyatt Embarcadero. "

"I had a great stay at the Marina Inn. It was a quick 4 min. walk to the bus stop, and I was able to make it to San Francisco daily. My room was clean, and the staff members were friendly. They come through and replaced towels and wash cloths daily. A member of the cleaning crew recommended Horatio’s, a restaurant that is about a 3 minute walk away. The food was great and I like how nearby it was. "

"clean"

"Nice but smaller "

"Carpet was wet secure parking gates were broke bistro was out of everything no liquor license had to wait at check in system was down. Felt sorry for staff at this hotel Marriott should be closing the property until it is brought back to standard. Will not being returning here"

"Everything was perfect. Clean roon, courteous, polite, professional staff, free breakfast. Thank you!"

"Clean room"

"Stayed here for a concert and it was perfect. Lots of modern touches and a very friendly staff. Super thankful for valet parking! And the rooftop bar was charming. "