Otawara Vacation Rentals

"I don’t get why there are so many foreign workers. At the check-in and the housekeeping. It’s subtle details but they’re Japanese is not fluent, or they don’t smile immediately when they see you, or immediate greet you. I shouldn’t have to walk up and say hi first for them to look up. And non-customer related conversations should be done quietly behind. I want to be treated as a customer, not someone who is just someone to be attended. Also regardless they are housekeeping, it is Japanese custom to smile, bow, and be greeted. Also why do I have to speak English in a Japanese hotel? They should understand Japanese."

"The WiFi didn't work and the excuse the staff gave me was that my computer was an older model. I have never had any trouble with any other hotel before nor since."

"Lovely staff, ample parking and a spacious, clean room. The room layout is a little strange with the sink being in the bedroom with a screen divider and there seems to be more attention to style than practicalities i.e. no hooks, shelves, drawers etc. However, we had a great stay and good nights' sleep. "

"Spa and pools were premium. Staff is laways friendly and helpful. We stayed on the Ninth floor Club9 with an osen in the room. Most excellent!"

"Everything is good except for hard accessible."

"Stayed here while visiting Nikko. This is a single family home. What can we say. We loved the place. Very clean and safe. Bedroom upstairs more like a loft with 2 queen beds. One main restroom with the onsen and walk in shower. Also has the washer/dryer combo in place. Another restroom with toilet and small sink. There is 2nd restroom next to the kitchen area with toilet and sink. And a 3rd restroom by the main entrance with sauna and shower. Check in was relatively easy although we had to dial in a few times due to “high volime” of calls at the time. There were free drinks including water and tea, some juice and beer in the fridge. Appliances were a bit challenging to use as Google Translate was not the best, but we figured it out. Washer/dryer combo is eco-friendly so can only wash a few clothes at a time and it takes a long time to dry. Villa itself is about 11-14 min walk to the train station. Uber will get you from Nikko train station to the Villa, but they will not pick you up from Villa to Nikko so keep that in mind when you pack. We had to lug 2 suitcase each to the local train station in the morning to take the trains back to Nikko station to take our train back to Tokyo. That was not fun. So pack accordingly or rent a car. Villa also walkable to restaurants and 7-eleven. Restaurants nearby close early, so make sure you eat in Nikko before coming back. Or make reservations well in advance or you will be turned away. Would stay here again, but will rent car next time."

"Fairly new Hotel. No dinning restaurant however hotel provides free snack for the first 100 guests 8 PM to 11 pm. Our snack was sashimi rice with hot soup and pickles. Hotel staff refer a Restaurant nearby. The restaurant was very good. The hotel breakfast was wonderful."

"I loved the private onsen and the ryokan stay. The buffet was also excellent. The hotel provides yukata robes to wear while you’re walking around the hotel. We also had a great view of the suspension bridge from my room."

"We booked the “half-board” which was definitely NOT worth it. Both the dinner and breakfast were a choice of frozen dinner that we nuked. Other than the disappointing food, the onsen was nice and the staff friendly. The rooms face the main road so ear plugs are handy here. "