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"Holiday Inn Express is always reliable for comfortable beds and super friendly staff, and this stay was exactly why we like the brand. Melissa at the front desk was especially sweet and helpful. When she heard my room had a clogged sink, she immediately apologized and helped switch me to another room without any hassle. The lady running breakfast was just as lovely—warm, elegant, and even reminded my wife to grab a fresh, delicious muffin to go. But the best (and most unexpected!) surprise at the Holiday Inn Express Madison? Two Tesla chargers right in the parking lot—and charging was FREE. As a Tesla driver, that was such a nice bonus and made our stay even better. Highly recommend!"

"It was a very nice place to stay nice clean "

"Clean Room, Good breakfast options and friendly staff. "

"Staff was outstanding! Hard working professional & helpful Room was clean comfortable "

"We did not have a pet. The staff was wonderful. Jamie was at the desk when we came in and helped us figure out the TV remote. It was one we were not familiar with. The next morning Jo Ellen took the time to talk to us and did tell us where the ice machine was. It had snowed all night and there was a lot of snow on our car, and we did not have our big brush. She was so nice to clean off our car. Everything was neat and clean the lobby and the bedroom. Comfortable bed. There was a nice large bathroom. We will definitely stay there again. Gabrial was at the desk when we left, and we spoke to the manager. It has all just been renovated and just officially opened in November. We highly recommend it!!! Lois and Rich Williams December 1, 2025"

"We’ve stayed at this particular Fairfield Inn because it is always so welcoming. The staff members are friendly and helpful. The rooms are quiet and with the most comfortable beds!! Just a great stay."

"The front desk girl was nice and the breakfast was amazing"

"We have stayed at this property several times, it’s always an excellent stay. Rooms are clean and comfortable with everything you will need for the weekend.. staff is friendly and courteous. Breakfast is good with many options every day.. ⭐️⭐️⭐️⭐️⭐️"

"STAFF WAS VERY ACCOMADATING, FRIENDLY, HELPFUL, MADE OUR STAY ABOVE AND MORE THAN WE EXPECTED"