Independent Okitama hotels

"Very clean room and friendly staffs. Great location, right above Yamagata JR station. "

"This was absolutely one of the worst trips I have ever done. Hotels.com help contribute to this. Not so great experience. Both the hotels.com and the resorts websites provided false information. The conditions were so bad that I landed up leaving a day early. I had to take someone to the hospital due to the dirtiness. I did not get refunded and I was actually charged more than what was expected. The location was great and the staff was great but they were unforgiving when it came to providing a refund or understanding the situation. Do not recommend this place unless you don't mind old worn down overcharged definitely not a two-star hotel resorts. One note you will have to pay for everything even if it says all exclusive."

"Very big rooms! Game Center and shops at the lobby floor! Place is surrounded by nature!"

"Easy to get to. Great food. Super relaxing. The onsen was the real highlight. A great way to end a trip!"

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"Beautiful property. The rooms are spacious, clean, and comfortable. Hotel personnel are courteous and friendly-everyone greets you and willing to answer any questions. The front desk was very helpful in making reservations at the restaurant we were interested in. The man who escorted us to the room spoke English and pointed out various locations in the hotel (breakfast venue, onsen, lounge). He was so pleasant and courteous. Onsen is large and very relaxing. We had a wonderful stay."

"The room was a beautiful Japanese style room with table and chairs and futons on tatami mats amazing bathroom and private and public onsen! Would have stayed long if I could have! "

"The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon."

"Room service included daily and very clean. Smoking rooms do wreak of cigarette smoke, but what could you expect."