Hilton Garden Inn San Francisco/Oakland Bay Bridge
8/10 Good
"Staff is very friendly. Hotel is relatively clean. No free breakfast, fine, I don't like it but I can accept it. However, I believe it is absolutely ridiculous that I have to pay to park at a hotel that I am paying to stay at. Apparently being a Hilton Honors Member doesn't mean much"
"This is an old building and it feels it. The breakfast offering was very sparse. The only fresh food available was an orange and no protein options. The staff was very unhelpful/unfriendly. The linens were clean and the bed was comfortable. Parking is available on-site."
"Upon arrival at the reception, Kim, gave us a pleasant surprise by upgrading our stay to a premium lake side view room!! The view from the room was breath taking to say the least. Thoroughly enjoyed a one night stay with my family at the Hotel and would love to recommend this Hotel to all the fellow travelers without a doubt!"
"Breakfast is very simple
Parking is expensive, they've charged me for parking then i realized that i can park for free outside the hotel but they refused to refund my payment for parking fees although it was after 10 minutes from my check in!!!"
"I was thirty one evening and found out that the property has no sofa machine and I was also surprised to find out it had no ice machine which is standard in any hotel of this quality. The rug the had cleaned in the lobby was still dirty."