We stayed there for one night and requested a late check-out. The woman from the desk said yes. She was accommodating, understanding, and very welcoming. She explained there is a charge for a late check-out. We said no problem, and agreed to it.
The next morning, at 11:30, we got a phone call. We were sleeping, and then we heard the phone. They hung up. We got a knock on the door, and our dog barked. We went to the door. No one was there. We were then called on our cell phone.
We were harassed by a different front desk woman, as there were no notes about our late check-out. She was rude and abrupt. Very aggressive. We decided to leave, as it was 11:45 am.
Would not recommend this property to anyone. Walls are so thin that you can hear everything.