The hotel was clean and tidy, but was still not fully complete, however that did not really impact our stay.
The room was good, and they were good enough to upgrade us to a jacuzzi room which looked over the pool. Room layout was a bit awkward as it was an open bathroom, which was a bit funny when you've got kids.
Sun light on the pool is limited, as it is surrounded by the building, so don't expect to get sun from around 3pm onwards, plus the water was VERY chilly. There's a great kids pool with a little water slide, and the water depth is only 40cm, so great for little ones.
The pool bar was a major disappointment. There was a "happy hour" from 4:30-6pm. We went down at 5pm, and there was NOBODY there, including staff. It took 15mins to get anyones attention, let alone getting a drink. Mind you, cocktails were pretty good.
The biggest downside is the hotels location. Whilst it's technically in Nusa Dua, it's not in the Resort district and its on a main road with nothing around. No markets to be seen, or restaurants. We ended up eating in for our stay, albeit only one night, and the again upgraded us with a free breakfast.
You can tell the hotel is only new, as there staff was very underskilled, and there was no urgency in the restaurant and pool/pool bar...which is disappointing, considering we wanted to spend money! They wanted to help and no doubt in the coming months/years, they'll be a great hotel, but personally I would not return.