烏庭達 (EBB) 附近飯店 | 熱門住宿限時優惠 起

「I booked and paid through the app. But they refused me check inn.」

「I need my refund before I sue you. The hotel refused to give me a room. They doesn't have any contract with you. If I don't get my refund I will take this matter to coat of low.」

「Excellent」

「Good place」

「The staff really need an extreme awakening」

「Good」

「I would also like to sincerely thank the management and the entire hotel team for paying attention to guests’ comments and taking them seriously. I truly appreciate the fact that you listen to feedback and make efforts to improve the guest experience. Your willingness to respond to suggestions shows your commitment to providing better service, and I hope these improvements will continue in the future.」

「Ronald and the rest of the staff were very kind and helpful during my stay!」

「Lots of government staff living in this hotel。the security is too much strict。traffic is nightmare, even thought it is still the best hotel in Kampala」

「Excellent locations and clean facility. Good swimming pool for pleasure.」

「The rooms were cleaned, and the staff were excellent. Everyone was willing to help. The only issue I noticed was noise due to lots of weddings that were ongoing at the property. There should be a way to have people having ceremonies and weddings in separate locations from the guests staying at the hotel. I used the SPA; the lady was very professional, and the room was cleaned.」