Kampala Serena Hotel

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Luxury
5.0 star property
9.6

Exceptional

Oasis in Kampala's heart

Nestled in Kampala's business district amid lush greenery, this serene hotel boasts an outdoor pool with poolside service. The Maisha Spa provides rejuvenating massages after a day of exploration. Six restaurants serve diverse cuisines, including what some call "the best breakfast in Uganda."

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is NT$5,908
NT$7,037 total
includes taxes & fees
Nov 5 - Nov 6

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom visible through an open door.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Club Room

A hotel room with a bed, a sofa, a chair, a small table with a bottle and fruit bowl, and a lamp on the nightstand.

Club Room

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with a bed, a desk with a computer, a TV, a chair, a small table with flowers, and a wardrobe.

Deluxe Twin Room

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Double Room, Garden View

A hotel room with a large bed, a desk, a chair, a small table with a vase of flowers, and a view of greenery through the window.

Deluxe Double Room, Garden View

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Garden View

A hotel room with a bed, a desk with a computer, a TV, a chair, a small table with flowers, and a wardrobe.

Deluxe Twin Room, Garden View

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Double Room, Garden View

A hotel room with a large bed, a desk, a chair, a television, and a balcony with a view of trees.

Superior Double Room, Garden View

  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite

A hotel room with a large bed, a bench, a chair, a desk, and a balcony with a view.

Executive Suite

  • Garden view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite

A hotel room with a large bed, a desk, a chair, and a television.

Club Suite

  • Garden view
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Royal Suite

A spacious bedroom with a large bed, a nightstand, a bedside table, a chair, and a view of the outdoors.

Royal Suite

  • Garden view
  • 2820 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A spacious hotel room with a large bed, a sitting area with a sofa and a coffee table, and a decorative mirror.

Presidential Suite

  • Garden view
  • 4004 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, and a balcony with curtains.

Deluxe Room

9.2 out of 10
Wonderful
(17 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a television, a wardrobe, and a bathroom.

Junior Suite

  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Located in Kampala, Kampala Serena Hotel is in the city center. Uganda Golf Course and Lake Victoria Serena Golf Resort & Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Acacia Mall and Owino Market. Traveling with kids? Consider Destreet Art Gallery and Wonder World Amusement Park. Visit our Kampala travel guide
Map
Kintu Road, Kampala, 256

What's nearby

  • The Parliament of the Republic of Uganda
    8 min walk - 0.7 km
  • Uganda Golf Course
    10 min walk - 0.9 km
  • Embassy of Sudan
    20 min walk - 1.7 km
  • Embassy of France
    20 min walk - 1.7 km
  • Embassy of Sweden
    2 min drive - 1.5 km

Getting around

  • Entebbe Intl. Airport (EBB)
    65 min drive

Restaurants

  • Yujo Izakaya
    6 min walk
  • Fairway Hotel
    7 min walk
  • Jikoni Restaurant
    10 min walk
  • Lotus Mexican Resturant
    4 min walk
  • Park Square in the Sheraton
    9 min walk

About this property

Kampala Serena Hotel

  • Luxury family-friendly hotel in the business district
  • Consider a stay at Kampala Serena Hotel and take advantage of a poolside bar, a terrace, and an art gallery on site. Treat yourself to a hot stone massage, a body scrub, or aromatherapy at Serena Maisha Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Pilates classes and fitness classes are offered at the health club; Kampala Serena Hotel also has a coffee shop/cafe, a garden, and a hair salon. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking and valet parking
    • Limo/town car service, express check-in, and babysitting (surcharge)
    • A porter/bellhop, a reception hall, and a front-desk safe
  • Room features
  • All 152 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
  • Other amenities include:
    • Highchairs and baby baths
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Bathrooms with rainfall showers and designer toiletries
    • 32-inch Smart TVs with premium channels
    • Wardrobes/closets, balconies, and daily housekeeping

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NT$4,454 total
includes taxes & fees
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Frequently asked questions

Does Kampala Serena Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–6:00 PM.

How much does it cost to stay at Kampala Serena Hotel?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Kampala Serena Hotel on 2026/11/5 start from NT$5,908, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kampala Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Kampala Serena Hotel?

Check-in start time: noon; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Kampala Serena Hotel?

Check-out is at 10 AM.

Does Kampala Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of UGX 242750 per person applies.

Where is Kampala Serena Hotel located?

This family-friendly Kampala hotel is located in the business district, within a 15-minute walk of Uganda Golf Course, Independence Monument, and All Saints Cathedral. Embassy of Belgium and The Parliament of the Republic of Uganda are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kampala Serena Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 220 out of 274 reviews
Rating 8 - Good. 40 out of 274 reviews
Rating 6 - Okay. 8 out of 274 reviews
Rating 4 - Poor. 3 out of 274 reviews
Rating 2 - Terrible. 3 out of 274 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is amazing and they have an excellent gym. Very nice room and excellent friendlyvstaff
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an interesting facility, matured decor, respectful staff
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Our second visit. Still top notch. The pool area is superb.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice hotel. Most of staff are professionals.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, the staff are friendly and helpful.. The breakfast too is excellent. The hotel has very good amenities.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing, serene, friendly staff, good food and great facilities
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Clean room and very friendly staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very friendly staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excellent hotel with great staff and clean rooms. Fruits and chocolate a nice touch
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room service was more than excellent. The staff are very warm and kind
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful garden
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and great staff
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay in Kampala. Beautiful safe the best breakfast in Uganda. I always love this place when I come here.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Clean roos
Stayed 10 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Breakfast is best part

Nice hotel. Breakfast is very nice. The chef made a fantastic omelette and the cappuccino was good.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best! Was very pleasantly surprised. Great staff, who were very friendly and willing to assist. The entire hotel including rooms are beautifully decorated and welcoming. The spa and pool were wonderful. Will definitely recommend.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful hotel

so comfortable and clean. Shower was wonderful. Plan on coming back again!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and quiet environment!. Room service is great.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here's a polished five-star review you can post: ⭐⭐⭐⭐⭐ My stay at Serena Hotel Kampala was nothing short of exceptional. From the moment I arrived, I was struck by the peaceful atmosphere. The hotel is truly serene—quiet, relaxing, and beautifully surrounded by nature, creating the perfect environment to unwind. The hygiene standards are outstanding. Without a doubt, this is one of the cleanest hotels I have ever stayed in. Every area, from the rooms to the common spaces, is impeccably maintained, reflecting a genuine commitment to excellence. The food is another highlight. Every meal was fresh, flavorful, and prepared to a very high standard. The swimming pool is spotless, well maintained, and provides a wonderful place to relax. What truly sets Serena Hotel Kampala apart, however, is the people. The service is exceptional. Every member of staff was warm, professional, attentive, and always willing to go the extra mile to make my stay comfortable and memorable. If you're looking for a hotel that combines luxury, tranquility, impeccable cleanliness, outstanding dining, and world-class hospitality, Serena Hotel Kampala is an easy choice. I highly recommend it and look forward to returning. A well-deserved five stars.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kampala Serena never dissapoints. Great service, nice, comfortable and wide rooms and great food served by very friendly professionals.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Nice building

Clean hotel. Nice pool.Good food $$$ Service is excellent. Don't use hotel's transportation
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Property

Great hotel and beautiful setting. My only issue was that the bed was not that comfortable so I had a bit of difficulty sleeping.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

I had a good experience but the room I got had no reliable access to WiFi . The food is ok and most of the staff were friendly and helpful
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional Service!
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely upscale property in the city centre of Kampala. It is within a short drive from the town's business centre and nicest international standard restaurants. The hotel itself is very nice, with top notch security, good food and nice rooms. We really enjoyed the Swimming Pool which is well above anything we expected, with its waterfall and greenery.
Stayed 1 night in Mar 2025