「Dear Expedia Support,
I am writing to formally request a refund regarding a recent booking that did not meet the agreed standards and was significantly misrepresented.
Upon arrival, we were informed that the room we had originally booked was unavailable. Instead, we were offered a different room at a reduced price (from $160 to $135). However, this replacement room was of substantially lower quality and did not match the listing we selected at the time of booking.
The conditions of the room...
「Dear Expedia Support,
I am writing to formally request a refund regarding a recent booking that did not meet the agreed standards and was significantly misrepresented.
Upon arrival, we were informed that the room we had originally booked was unavailable. Instead, we were offered a different room at a reduced price (from $160 to $135). However, this replacement room was of substantially lower quality and did not match the listing we selected at the time of booking.
The conditions of the room...
Roman