Find Hotel with a Concierge in Northeast Ohio, OH

"It was A very Clean Room an had all We needed!!!"

"Clean room, the only complaint was the HVAC system was not cooling down the room."

"The hotel is centrally located, clean and up to date! The room was fabulous with a view of the lake and mall A for the Cleveland Marathon. Elevators were fast, staff was friendly and room was very clean. Will stay here again."

"The staff were very welcoming and helpful! The location was great and the room was clean and comfortable. We would definitely stay again!"

"Just ok. Lobby on 2nd floor was difficult to reach."

"Worst hotel experience. My deluxe 2 bed hotel room got downgraded to a single bed room two days prior to my arrival without any email, text, or notification telling me this. Apparently Expedia changed the room and since they're a "third party" the hotel couldn't do anything or give me any money back. They told me they would bring bedding up for the pull out couch I was not excited to use, but they did not. I tried using the vending machines and they didnt work, and the hotel had no change for a 20. Again, the vending machines were from a "third party" so they couldn't do anything and I was expected to just allow my cars to "process" for who knows how long. There were stains on the comforter, the room smelled like cat urine. "

"Excellent Staff. Hotel rooms were clean and well maintained but the hotel could use a refresh."