One of the blankets had a dirty footprint on it, the power cord for the tv was missing, the ac barely worked the room was very hot and the whole room overall wasn’t really clean
Adam
於 2024 年 6 月住了 1 晚
2/10 很糟糕
Jenni,Hanahan
情侶出遊
2024年6月16日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I didn't end up staying here and still waiting on my refund. The room was infested with roaches. There was on only 2 pillows and a fitted sheet on the bed. Half of the lights in the room didn't work. None of the tables had been wiped off and we're sticky. There was urine in the toilet still. Besides all the roaches there was trash on the floor. The refrigerator still had food inside of it. I asked for another room, but none were available and the check in agent said that she would have given me a refund, but since I purchased it through Expedia, that all I needed to do was tell them about the issues and that they didn't have a problem with providing me with a refund. It's been over a week and I'm still waiting. Guess I'm going to have to dispute it with my bank now. I will never use a third party app to rent a room again. I guess the phrase the customer's always right no longer exists.