Find Luxury Hotels in North Carolina Mountains, NC

"Very nice"

"The room was gorgeous- very spacious. We had a 3bed/2 bath. It had a full kitchen that had everything except a mixing bowl. The balcony was perfect. The MB had an enormous walk in shower with 2 shower heads. The electric fireplace was a nice touch. TV in every room. The small cafe on property was quaint and elegant with amazing food. The location was convenient to Biltmore and Biltmore Village. The rooms were not very sound proof. We could hear someone above us closing doors and stomping around constantly. The pet walk area was difficult at night with no lighting in that area and drop offs at the end. Our only other complaint was that trash was not picked up consistently. Ours sat outside our room for 2 days. Our neighbors was there several days as well. And guests left food delivery trash at the bottom of the steps multiple times in different areas that were there for at least 24 hours. We never used any amenities on property other than the cafe. "

"Room was clean and perfect size. Lobby smelled a bit old, but rooms were great. Breakfast was the same both mornings. Staff- very average. "

"Unkept and smelled. "

"The hot tub had caution tape around it, the pool water looked muggy, the shower handle was loose and the area in general was sketchy"

"Hands down best hotel we have stayed at! Clean, comfortable, great staff and super close to venues and restaurants. "

"This is a really nice budget-friendly option. I stayed for nearly a week while in town for work. My room was clean, staff were friendly and the breakfast was above average. However, the pillows were unusually uncomfortable: far too thin for comfort, and yet, too thick to double up. I ended up folding a towel under my pillow for more support. I still lost sleep and had neck pain for several days after my trip. Would I stay here again? Sure, but I would be sure to bring my own pillow."

"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this. Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay. The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return. "