The service was great until the date before my departure from the hotel, my daughter was sleeping and unexpectly she start yelling that there was a insect in her skin, when i turned the lights on it was a hige roach . When I called the front desk they took too long to arrived , we were not able to sleep at all . When I asked for the manager the next day , he went inside his office and he sent a supervisor to talk to me, which I think it was very unprofessional
, the only compesasion that I received was the cancellation of the resort fees .