Kutchan is home to Kizuna. Niseko Mountain Resort Grand Hirafu and Niseko Annupuri International Ski Area are worth checking out if an activity is on the agenda. Rusutsu Resort and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding. Visit our Kutchan travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Kizuna
This smoke-free apartment building features laundry facilities, free self parking, and free WiFi in public areas. Other amenities include multilingual staff assistance. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a washing machine and an electric kettle, and other amenities include free WiFi and a TV. Limited housekeeping is available.
Kizuna offers 10 air-conditioned accommodations with safes and slippers. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on a limited basis.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Window guards
Fire extinguisher
General
10 units
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests can access their accommodation through a private entrance
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 23 to April 27:
Parking area
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 3.00 percent will be charged
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Kizuna Apartment Kutchan-cho, Abuta-gun
Kizuna Kutchan-cho, Abuta-gun
Kizuna Apartment Kutchan
Kizuna Kutchan
Kizuna Kutchan
Kizuna Apartment
Kizuna Apartment Kutchan
Frequently asked questions
Is Kizuna pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Kizuna?
Check-in start time: 3 PM; Check-in end time: 6:00 PM.
What time is check-out at Kizuna?
Check-out is at 10 AM.
Where is Kizuna located?
Situated in Kutchan, this apartment building is within a 15-minute walk of Niseko Mountain Resort Grand Hirafu and Niseko-Shakotan-Otarukaigan Quasi-National Park. Annupuri and Noasc are also within 3 mi (5 km).
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Reviews
Kizuna Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
10
Location
6.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 6 out of 7 reviews
10 - Excellent
6
Rating 8 - Good. 0 out of 7 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 7 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 7 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 7 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Brit
2024/2/24
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, walkable to Hirafu lifts. Comfy beds and well appointed apartment. Ski lockers and parking were an added bonus.
Brit
Stayed 4 nights in Feb 2024
10/10 Excellent
Verified traveler
2025/7/30
Liked: Cleanliness, room comfort, communication
Very satisfied with our stay in Kizuna. The kitchen allowed us to enjoy cooking local fresh produce. It’s nice to have the beautiful view of Mountain from the living room. The staff were also friendly. We’d love to come again for the next visit.
The service was a nightmare. I requested for a late checkout at check-in and the staff told me that he will arrange and let me know. During my three night stays, no one contact me with with regards to my request. The check out time is 10 am and I called the reception the day of check out and requested for a hour late check out because my laundry machine is not done and needs 45mins - They refused and sent someone to my room, turned off the laundry machine and escorted me to check out and my clothes were still all wet.
In addition, i booked the room type photos of which show that it has a bathtub but actually it does not have one. I contacted Expedia and requested the hotel to change the room - As usual no one contacted me about it.
The shuttle service was also a night mare, they only provide shuttle service till 11am and refused to drop off at any place other than the lift point. Unlike other hotels, they don’t have a whatsapp number and basically you won’t be able to contact them unless you have a Japanese number.
The service was a night mare.