Find Romantic Hotels in Niagara Wine Region

"Very clean and comfortable. Recommend the rooms with a Princess Balcony so you can open the door and listen to the roar of the Falls."

"Great staff"

"We really had good time!! Kids love it too!! "

"The hotel falsely advertised the hotels amenities on their website and on hotels.com website. It was never related to my family and I untill we arrived about the hotel was under construction. There was no arcade and no gym which are two of the reasons I choose the hotel besides the view. Even upon checking in we were not notified of the major construction in these areas. Staff was kind especially at the TGI Friday restaurant but the construction was noisy during the day and even the elevators were not working correctly during the whole trip. Overall I would not book this hotel again anytime soon. I would definitely try another one because there was no transparency before checking during booking regarding the construction and major work that was going to be done at the hotel during my stay."

"Very clean room with an excellent view. Polite, helpful staff."

"our stay at the shaw club was amazing! the room was extremely clean. the location is great! within walking distance to all shops and restaurants! will definitely stay here again!"

"The staff were excellent at the hotel. While my room was clean. It's definitely needing some attention, maintenance wise. There are little to no amenities in the room. Coffee is provided in the lobby only. The coffee was horrific and not drinkable. Our room had a water view but there's also a viewing area on the 14th floor. I personally feel there are better hotels to stay at that provide the same room or better with more amenities. Parking was $50 per night which I guess is standard."

"Nice place"

"Room was clean Staff were great Unfortunately my experience during my stay wasn’t as planned. Due to the hotel being a shelter for individuals during our stay. Which don’t get me wrong I’m all for helping those who need. It would have been nice to inform guests prior to booking of changes taking place in the hotel and discounts should be provided. I had spent quite a bit of money for my room with my family of four to have a family vacation without any violence of individual fighting, yelling, using inappropriate language etc. in front of my children. It would have also been respectful to have known that the amenities in the hotel were unavailable. We were looking forward to the à la cart brunch that we so often enjoyed and love. Unfortunately brunch wasn’t all that great. Informing guests of changes in the hotel should be posted upon booking at all times. I was also told by front desk staff that it was a resent situation which I later found out wasn’t. It became a housing shelter in January and will be a housing shelter until at least August. "