Oakwood New York hotels

"Add moisturizer to the bathroom amenities. Fix the window blind so it can be opened."

"Was no heat (30s outside) Had to call could not take shower no hot water which took about an hour to repair They gave me an electric heater "

"The room temp was inconsistent and adjustments to the thermostat ineffective. The only big issue was the shower temperature. It was impossible to get a consistent water temp. And I mean varying from way too hot to cold."

"The staff were very rude over the phone when I asked about the check in policy and parking and then the room had broken pieces of equipment "

"Staff are very professional. The housekeeping team in 36th floor and lobby remind me of my cousins who can’t rest when things look messy. "

"Always the best. View on west side of St Patrick’s is always a joy. "

"The AC in the room did not work, multiple calls down to the front desk and it still did not wor. On one of the calls I was told by maitnenance it was too close to the end of their shift so it was not their problem... The radiator heat however would not turn off leaving the room a balmy 80 degrees the whole trip. "

"The room was amazing! However, the elevator was down which forced us to walk down the stairs. "

"Everything was clean staff was friendly and the facility was perfectly located in time square. Walking distance from everything. "