Property and staff were fantastic. Very helpful, polite and friendly. The only thing I would mention is that the shower curtain had some dark mold at the bottom. A very easy fix. Other than that, everything was wonderful.
Shari
於 2024 年 5 月住了 3 晚
8/10 不錯哦
Kristi
家庭旅遊
2024年5月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great except for you elevators went down for a little while which is no big deal. Great great breakfast love it love it love it great housekeeping awesome hotel I love you visit there again. Your hotel is one of the best I've ever stayed in at Manhattan.
Kristi
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Rene
2024年5月16日
喜歡:整潔度、員工素質和住宿環境和硬體
Rene
於 2024 年 5 月住了 2 晚
6/10 一般般
RAHUL
家庭旅遊
2024年5月15日
1.Staff is friendly.
2.Room service is available daily and so it is decent.
3. Rooms are not big even if you take the room with 'Extra floor space', this is a deception.
4.It's not five star so don't expect that!!
5. Location too good. 10 min walk to Times Square.
6.Price-quality is good and based on Service and Location.
7. Breakfast is quite varied.
My room:
2 adults, 1 child with extra floor space.
RAHUL
於 2024 年 5 月住了 4 晚
6/10 一般般
Francisco
2024年5月15日
喜歡:整潔度和員工素質
Francisco
於 2024 年 5 月住了 4 晚
6/10 一般般
Abhay
商務旅客, 家庭旅遊
2024年5月15日
不喜歡:設施服務和住宿環境和硬體
Average
Abhay
於 2024 年 5 月住了 1 晚
6/10 一般般
Lukasz,Montclair
家庭旅遊
2024年5月15日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The hotel is definitely very, very dated - common areas, rooms - scream for a major update. It just feels run down and way below brand average. Extremely crowded reception and breakfast area. I did not even tried the breakfast since it was just crowded. Long waits for elevators. The surroundings, particularly at night, are not great - it is situated off beaten track and I can imagine a single person not feeling comfortable walking in the street the hotel is on at night.
Lukasz
於 2024 年 5 月住了 4 晚
2/10 很糟糕
Monique
家庭旅遊
2024年5月13日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Worse hotel stay in my life. Location is not bad but the room was funky. The staff was awful. They charged my card $1600 because they charged me for the deposit that I had already paid, the remaining balance and then the entire amount. When I complained about it, their response was "oh no worries, the charge will go back when you check out". Are you kidding me??? The staff also acts as if they don't understand English when you have an issue but I watched them talk perfect English to other guests. Never again!!!!