The hotel is in a good location very convenient to Grand Central Station, Bryant Park, Rockefeller, and Broadway. The staff is very friendly and helpful. They have a doorman who will greet you. It also adds to the security factor. The service is top notch. I had booked a car service through Expedia before the trip. But the service unexpectedly canceled on me on my departure day when I was leaving for the airport. The hotel was able to secure me last minute transportation so I was able to make my flight. They do have a continental breakfast which is a variety of baked goods, oranges, coffee and tea. If you are a picky eater or have allergies you should not count on eating breakfast at the hotel. The coffee is legit- they have a fancy machine that makes lattes, cappuccinos and more. So if you are into coffee you can skip the Starbucks and save money. The hotel is clean but it is an older property that shows its age. There are no amenities such as a gym or pool. The room was comfortable for sleeping. The hotel has a lot of music nostalgia including vinyl records as decor in the room and black & white pictures of celebrities including Elvis. It is unclear if these celebs ever stayed at the property but it leads to the charm. If you are looking for a mid budget hotel that is close to transportation and Times Square area this is a good option.