Ace Hotel New York

Property class: 4

Choose dates to view prices

A short walk from Empire State Building and Macy's, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a restaurant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is NT$4,664
NT$6,960 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 1 King Bed (Loft Suite)

A corner seating area with a curved sofa, a round wooden coffee table, and a leather armchair.

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

A modern bedroom with a bed, a guitar, a wall art piece, and a bedside table with lamps.

Deluxe Room, 1 Queen Bed (Medium Queen)

8.2 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Medium King)

A bedroom with a bed, a nightstand, a lamp, and a bookshelf.

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(59 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

A hotel room with two beds, a wall decal of the "Two Horse" brand, and bedside lamps.

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(50 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed (Single)

A bedroom with a bed, a bedside table, a lamp, a TV mounted on the wall, and a window.

Standard Room, 1 Double Bed (Single)

7.8 out of 10
Good
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Small)

A bedroom with a bed, a nightstand with a lamp, a window, and a door.

Standard Room, 1 Double Bed (Small)

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Large)

A bedroom with a bed, a wall mural, and a window.

Deluxe Room, 1 King Bed (Large)

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

A modern bedroom with a bed, a guitar, a wall art piece, and a bedside table with lamps.

Suite, 1 King Bed, City View

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Bunk)

A bunk bed room with a window, a chair, and a sink.

Standard Room, 2 Twin Beds (Bunk)

9.4 out of 10
Exceptional
(3 reviews)
  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Manhattan, a neighborhood in New York, Ace Hotel New York is in the entertainment district and near a metro station. Manhattan Cruise Terminal and American Dream are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Times Square. Check out an event or a game at Madison Square Garden, and consider making time for Lincoln Center, a top attraction not to be missed. Visit our New York travel guide
Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • A Gothic cathedral with pointed spires and intricate window designs, surrounded by modern skyscrapers.
    5th Avenue
    2 min walk - 0.2 km
  • A large glass sphere reflecting a cityscape, with a tall building in the background and a tree in the foreground.
    Madison Square Park
    3 min walk - 0.3 km
  • The Empire State Building surrounded by other skyscrapers in New York City.
    Empire State Building
    6 min walk - 0.6 km
  • A cityscape with prominent skyscrapers, including the Empire State Building, and a large circular building with a dome.
    Madison Square Garden
    9 min walk - 0.8 km
  • Museum of Sex
    3 min walk - 0.3 km

Getting around

  • 28 St. Station (Broadway)
    1 min walk
  • New York W 32nd St. Station
    4 min walk
  • John F. Kennedy Intl. Airport (JFK)
    57 min drive

Restaurants

  • Milk Bar NYC Flagship
    1 min walk
  • Electric Shuffle NYC
    2 min walk
  • KazuNori: The Original Hand Roll Bar
    2 min walk
  • Stumptown Coffee Roasters
    1 min walk
  • Pergola
    2 min walk

About this property

Ace Hotel New York

  • Upscale hotel near 5th Avenue
  • A short walk from Empire State Building and Macy's, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services, and a bar. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
    • Coworking spaces, smoke-free premises, and luggage storage
    • A 24-hour front desk, 1 meeting room, and multilingual staff
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 286 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • More amenities include:
    • Hypo-allergenic bedding and down comforters
    • Bathrooms with designer toiletries and tubs or showers
    • 42-inch LCD TVs with premium channels
    • Wardrobes/closets, heating, and daily housekeeping

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Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Ace Hotel New York?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 2026/11/22 start from NT$4,664, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 75 per stay.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Check-out is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building, and Madison Square Garden. Bryant Park and Broadway are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and 34 St. Station (Herald Square) is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ace Hotel New York Reviews

8.2

Very Good

8.4

Cleanliness

7.8

Amenities

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 612 out of 1210 reviews
Rating 8 - Good. 259 out of 1210 reviews
Rating 6 - Okay. 158 out of 1210 reviews
Rating 4 - Poor. 100 out of 1210 reviews
Rating 2 - Terrible. 81 out of 1210 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location to stay.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Great lobby bar!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location…
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was great!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Good location and very friendly staff. The bed was pretty comfortable but the hotel over all was a little tired and in need of a refresh.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, awesome view, staff was helpful. Only downer was the restaurant was under construction. We were hoping to have dinner there.
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great for walking around and exploring. Felt safe. The pillows suck needed two to sleep on and the night time noise was loud even with the window shut.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Perfect location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and so helpful and friendly.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The ACE Hotel is in a great location. Lots to see and do within walking distance. Cabs are readily available. The staff was very helpful. The Hotel itself could use some updating and TLC.
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was large and roomy. The beds were very comfy. But the sockets were very impractical making using the kettle without spilling water challenging. The decor was very dark. The room was very noisy. Food and drink was expensive.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Ace is so friendly and helpful! The lobby bar and attached coffee shop and bagel place are excellent. Super convenient for shows at MSG — it’s about a ten minute walk.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skye was very helpful as well as the rest of the staff. I've stayed here a couple times Each time, everyone is thoughtful and considerate. The rooms are big an our typical ace hotel style.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and helpful! The rooms were super clean. Main lobby had nice amenities such as a matcha spot. Only complain would be lobby bathrooms smell bad
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
The staff are very helpful and friendly. However, the building is dated with a weird smell in the rooms.
Stayed 4 nights in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
The bar was fun with a good assortment of food and drinks. Breakfast was mediocre and poor service. Fire alarm went off at 4:30 am for 20 minutes explanation over loud speaker was illegible. Would not recommend this hotel.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always stay here on any trip because the staff is the best!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central place highly recommended
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was stylish and extremely comfortable. The staff were very helpful and friendly, particularly at our check-in and check-out, with the concierge /reception desk assisting us, Freddie, going above and beyond to make us feel very welcome and want to return, ensuring our stay was great.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and always a good stay. Will be back.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Location is perfect. Room was clean. But I didn’t like it that it was so dark everywhere in the hotel. I know it’s the vibe but you can not do your makeup with that light 😂
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location with many restaurants within easy walking distance. Weekend vintage market within a few blocks. Staff is always upbeat and helpful. The lobby spaces are quite dark which is a vibe but also sort of a challenge for getting work done. Intentional perhaps😉. Love this location!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The plumbing makes noise when others are using it from their room, no free coffee or tea provided, the tea bag for sale is old. The staff are great, food is good. Generally the hospitality is great. We will do it again in the future.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and kind. Lobby bar / restaurant was fantastic, food was delicious! Double room was large, with a full size smeg fridge.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay in a lovely location. Our room was comfortable- but there was a lot of noise from the hallway that woke us up early each day. Otherwise- we loved our stay and the staff was lovely!
Stayed 2 nights in Jul 2026