Comfort Double Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
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Reviews of Queens Hotel

2.5 out of 5
Queens Hotel
65-15 Queens Blvd, Woodside, NY

Reviews

7.6

Good

Rating 10 - Excellent. 127 out of 330 reviews" "
Rating 8 - Good. 103 out of 330 reviews" "
Rating 6 - Okay. 38 out of 330 reviews" "
Rating 4 - Poor. 17 out of 330 reviews" "
Rating 2 - Terrible. 45 out of 330 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so competent and friendly. This was a quiet and clean place that was newly renovated. We’ll be back!
Stayed 1 night in May 2024
Response from sk on 2024/5/19
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad stuff
Stayed 2 nights in Jan 2024
Response from sk on 2024/5/19
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient of stay, friendly staff
Stayed 2 nights in Mar 2024
Response from sk on 2024/5/19
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

6/10 Okay

Maria Arien

Disliked: Staff & service, amenities
Receptionist so slow. Hair strands all over the bed and bathroom
Stayed 1 night in Mar 2024
Response from sk on 2024/3/15
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

10/10 Excellent

Paola

Business traveler
Liked: Cleanliness, amenities
Good
Stayed 2 nights in Mar 2024
Response from sk on 2024/3/15
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fantastic and clean and price was affordable as well.
Stayed 3 nights in Feb 2024
Response from sk on 2024/3/15
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

10/10 Excellent

Salima, Kitchener

Stayed 1 night in Feb 2024
Response from sk on 2024/5/19
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

8/10 Good

Erick

Stayed 1 night in Feb 2024
Response from sk on 2024/5/19
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

6/10 Okay

Brian

Liked: Staff & service
Disliked: Cleanliness
Acceptable, but priced a bit high given the condition of the facilities and the level of cleanliness.
Stayed 2 nights in Feb 2024
Response from sk on 2024/2/23
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, property conditions & facilities
Good and cheap, but bring your own shampoo and soap, they didnt have any
Stayed 1 night in Jan 2024
Response from sk on 2024/2/23
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

10/10 Excellent

Adrian, Woolwich Township

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decent priced hotel with free parking and nice rooms. Will definitely return.
Stayed 1 night in Feb 2024
Response from sk on 2024/2/10
Hello Thank you for choosing our hotel, and for taking the time to write a review!

8/10 Good

ROBIN

Liked: Cleanliness, staff & service
ok
Stayed 1 night in Feb 2024
Response from sk on 2024/2/10
Hello Thank you for choosing our hotel, and for taking the time to write a review!

4/10 Poor

Yen

Traveled with partner
Disliked: Property conditions & facilities
Towels are old with holes and no shampoo no body wash. Hot water not really hot :(
Stayed 1 night in Jan 2024
Response from sk on 2024/2/10
Hello Thank you for choosing our hotel, and for taking the time to write a review!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from sk on 2024/2/10
Hello Thank you for choosing our hotel, and for taking the time to write a review!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, disappointing, morally questionable
Do not stay here. Very dirty. Banged up walls. Broken bathroom door. Lights out. Dirty towels and linens. Seems like a place for prostitution given clientele in the lobby. Would not ever stay here again.
Stayed 3 nights in Dec 2023
Response from sk on 2024/2/10
Hello Thank you for choosing our hotel, and for taking the time to write a review!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Stayed 3 nights in Oct 2023
Response from sk on 2023/11/23
Hi, Thank you for your feedback. We apologize for the negative experience you had in our hotel. I

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This hotel is well-located near Woodside station for both La Guardia and JFK and is reasonably clean but the rooms and hotel is so run down room wise.
Stayed 1 night in Oct 2023
Response from sk on 2023/11/4
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

6/10 Okay

Verified traveler

Disliked: Room comfort
Pros: location near subway; comfortable bed; plenty of hot water; nice staff. Cons: location next to very noisy street, and not near many restaurant choices.
Stayed 2 nights in Oct 2023
Response from sk on 2023/11/4
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

10/10 Excellent

Mily

Stayed 2 nights in Oct 2023
Response from sk on 2023/11/4
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

8/10 Good

Manavi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from sk on 2023/10/1
Thank you for your feedback. We apologize for the negative experience you had in our hotel. I

10/10 Excellent

Daniel, Waltham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place there one night no complains. Quick easy would stay there again!!!
Stayed 1 night in Jun 2023
Response from sk on 2023/7/19
Hi, Thank you for your feedback. We apologize for the negative experience you had in our hotel.

8/10 Good

Alexis

Traveled with family
Liked: Staff & service, property conditions & facilities
It wasn’t a bad little room and it was cheap so it is what you get. The only thing is that it didn’t have a fridge or even a microwave so it’s hard to store food or keep drinks cold.
Stayed 2 nights in Jun 2023
Response from sk on 2023/7/19
Hi, Thank you for your feedback. We apologize for the negative experience you had in our hotel.

8/10 Good

Gitushree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from sk on 2023/7/19
Hi, Thank you for your feedback. We apologize for the negative experience you had in our hotel.

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Queens Hotel was a good basic hotel. It was convenient to the subways, busses, and to LGA. Made it easy to get anywhere.
Stayed 1 night in May 2023
Response from front desk on 2023/5/19
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

10/10 Excellent

Frederick Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 4 nights in Mar 2023
Response from sk on 2023/3/26
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

8/10 Good

Jabari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from front desk on 2023/4/13
Thank you for your feedback. We apologize for the negative experience you had in our hotel. I

8/10 Good

Tshering

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from front desk on 2023/3/15
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

2/10 Terrible

Abdul

Stayed 1 night in Mar 2023
Response from front desk on 2023/3/28
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

10/10 Excellent

Alfreda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from front desk on 2023/3/1
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

2/10 Terrible

Lisa

Traveled with family
I got a charge for $129. Don't know what it's for
Stayed 1 night in Feb 2023
Response from front desk on 2023/2/19
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

2/10 Terrible

Indera

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t clean too much money they say they want for a small room with dirty towels beds not made up poop stains on the toilet seats on the bottom
Stayed 1 night in Feb 2023
Response from front desk on 2023/2/19
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

4/10 Poor

EDINSON

Liked: Property conditions & facilities
Disliked: Staff & service
No hay buena presión para el agua de la ducha, mal olor en el pasillo del quinto piso, no hay aislamiento de ruido con otras habitaciones
Stayed 3 nights in Feb 2023
Response from front desk on 2023/2/10
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

6/10 Okay

valiene

Traveled with partner
Liked: Cleanliness
I liked that it was clean, located close to restaurants and stores.
Stayed 1 night in Feb 2023
Response from Thank you for your feedback. We apologize for the on 2023/2/10
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

10/10 Excellent

Yesenia D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and excellent service
Stayed 2 nights in Jan 2023
Response from front desk on 2023/1/29
Thank you for your feedback.

8/10 Good

steven

Business traveler
Liked: Cleanliness, property conditions & facilities
I didn't like the fact that the operator would not take the American Express Card ( I know retailers pay more to honor this card)..I had to give a $100.00 fee for a refundable guarantee in cash..Fortunately, I booked from Expedia who DID honor my card..Expedia nor the hotel did not publish any advance notice of this deposit..It was however, a very pleasant stay which I will book again in the future.
Stayed 4 nights in Jan 2023
Response from front desk on 2023/1/26
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

6/10 Okay

Vere

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Room Amenities
There should at least be a refrigerator in the room. Had trouble operating the shower, and the TV remote was confusing.
Stayed 1 night in Jan 2023
Response from front desk on 2023/1/23
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

10/10 Excellent

Carlos, Bronx

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would totally recommend staying here it was so worth it. Got an upgrade for free due to not having the original room I had booked. Friendly staff, you can give your deposit cash to get it at check out versus waiting to be debited back to you.
Stayed 1 night in Jan 2023
Response from front desk on 2023/1/23
Thank you for your feedback. We apologize for the negative experience you had in our hotel.

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and new. the quilt is not warm. I asked extra quilt. it is too heavy.
Response from front desk on 2022/12/20
thank you for your feedback. We apologize for the negative experience you had in our hotel.

10/10 Excellent

Leester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from front desk on 2022/12/15
thank you for your feedback.

8/10 Good

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2022

10/10 Excellent

Leester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from front desk on 2022/11/23
thank you for your feedback. We apologize for the negative experience you had in our hotel.

6/10 Okay

Katherine

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2022
Response from front desk on 2022/11/16
thank you for your feedback. We apologize for the negative experience you had in our hotel.

8/10 Good

Alan

Stayed 2 nights in Oct 2022
Response from front desk on 2022/10/14
Hi, thank you for your feedback. We apologize for the negative experience you had in our hotel. I know our team will do everything in their power to serve our guests as best as possible. We thank you for choosing us and we hope that we could serve you better in the future.

6/10 Okay

Sheena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desk clerk could have been friedlier
Stayed 1 night in Sep 2022
Response from front desk on 2022/10/1
thank you for your feedback. We apologize for the negative experience you had in our hotel. I

8/10 Good

Noelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy and good price
The hotel is decently located not far from grocer and restaurants. The lobby is quite small (who cares? but not a place to hang out). My room was very clean and comfortable - my room faced the back and there was no street noise. It is not luxury, but it is a solid economic choice for the area.
Stayed 1 night in Sep 2022
Response from front desk on 2022/9/7
Thank you for choosing Queens Hotel and giving us a big support. You are most welcomed to come our hotel again.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, ice cold AC, large room that looks to have been recently remodeled. Would stay here again!
Stayed 1 night in Aug 2022
Response from front desk on 2022/8/24
Thank you for your feedback.

10/10 Excellent

Beverly, Huffman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a Comfortable Stay
Stayed 3 nights in Aug 2022
Response from front desk on 2022/8/13
Thank you for your feedback.

10/10 Excellent

Diego

Stayed 1 night in Jul 2022

6/10 Okay

Alfred

Liked: Cleanliness, room comfort
Not impressed
Room was missing few basic things, no coffee maker, no iron or soaps unless you ask. No fridge or microwave.
Stayed 2 nights in Jun 2022
Response from front desk on 2022/6/18
Thank you for your feedback. We apologize for the negative experience you had in our hotel.