They charged me $60 to upgrade a room with 2 full beds, which was fine. It turned out that the door on that room did not lock when you exited the room (also the TV in this room didn't work properly).
When brought to the front desks attention, their response was "it's not a big deal because we have cameras." I said I wanted a new room. They did not have another with 2 full beds so they put a cot in the room (after telling me at check in they did not have cots on property) which was very uncomfortable for my friend. It was basically just a metal frame on the ground with no padding.
I understand that's all they had but I told them I think I should get the $60 back I was charged for 2 full beds...as I did not get a functioning room with 2 full beds. I was told there was a charge for a cot (the cots that didn't exist earlier that day) and it was the same amount they charged me for the room with 2 full beds.
I asked to talk to a manager and was told there's no phone number to reach him and no email either. I was given the hotel's business card with it's generic email on it...I assume it's inbox is as ignored as I was in person.
As I tried to argue that this was kind of ridiculous suddenly the attendant didn't speak English. I left pretty annoyed and unfulfilled and would not recommend staying here on any level.
Andrew
於 2025 年 8 月住了 2 晚
2/10 很糟糕
Zakir
2025 年 8 月 7 日
Bad service
Zakir
於 2025 年 8 月住了 1 晚
6/10 一般般
Tonya
團體旅遊
2025 年 8 月 4 日
喜歡:員工素質和住宿環境和硬體
The TV was all cause of no cable connection, strands of hair was on the bed linen, no option of food choices in the area.
Tonya
於 2025 年 8 月住了 2 晚
6/10 一般般
Austin
2025 年 8 月 1 日
不喜歡:員工素質和住宿環境和硬體
Limited food options surrounding, limit
Austin
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Md Rabiul Hossain
2025 年 8 月 1 日
喜歡:設施服務和住宿環境和硬體
Good
Md Rabiul Hossain
於 2025 年 7 月住了 1 晚
4/10 不太好
Sabir,Monaca
2025 年 7 月 31 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not for me
Sabir
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Joseph
2025 年 7 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
Awesome employees very nice the woman that works in the front during the day is so sweet
Joseph
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Md Rabiul Hossain
2025 年 7 月 29 日
喜歡:整潔度
Good service
Md Rabiul Hossain
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jesus
團體旅遊
2025 年 7 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Roof top is pluss
Jesus
於 2025 年 7 月住了 2 晚
4/10 不太好
Thet
親子旅遊
2025 年 7 月 28 日
不喜歡:員工素質、設施服務和住宿環境和硬體
Amenities are so old and cheap
Thet
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Chantal,Mississauga
家庭旅遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
The Room was great. Bed was very comfortable. Staff at the hotel was great. Air condition in the room. Kettle available but no cups for coffee or tea. This was perfect for the price. Close to bus and transportation to airport and Time square
Chantal
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Elhadj Oumar
2025 年 7 月 22 日
喜歡:員工素質
Unexpected
Elhadj Oumar
於 2025 年 7 月住了 1 晚
2/10 很糟糕
SANTO
情侶出遊
2025 年 7 月 19 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No cambiaban las sábanas, la ducha no servia pésimo servicio al cliente, no lo recomiendo todavía queríamos llamar Para quejarnos y no tomaban las llamadas.
SANTO
於 2025 年 7 月住了 11 晚
2/10 很糟糕
Sergio
2025 年 7 月 18 日
Sergio
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Chantal,Mississauga
家庭旅遊
2025 年 7 月 18 日
Property staff was very helpful. Bathroom towels were not great. No fridge in the room. There was a kettle but no cups or coffee in the room.
Chantal
於 2025 年 7 月住了 1 晚
6/10 一般般
Mauricio
2025 年 7 月 16 日
不喜歡:整潔度和設施服務
Price was great, but not worth it.
Mauricio
於 2025 年 7 月住了 1 晚
6/10 一般般
JENNY A.
2025 年 7 月 14 日
不喜歡:整潔度和設施服務
JENNY A.
於 2025 年 7 月住了 2 晚
6/10 一般般
Dinah,South Riding
2025 年 7 月 13 日
Dinah
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Yvonne chloe
2025 年 7 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
Yvonne chloe
於 2025 年 6 月住了 4 晚
10/10 有夠讚
isabel
2025 年 7 月 12 日
isabel
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Michelle
2025 年 7 月 11 日
不喜歡:設施服務和住宿環境和硬體
Michelle
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Crispin
2025 年 7 月 6 日
不喜歡:整潔度、設施服務和住宿環境和硬體
I have stayed there a few times and this time is worst as they have bed bugs and when I show it to the front seat they just laugh and didn’t do something with it then I go back again and bring a piece of bedbugs and they didn’t even give as a new room they’re interphone either is not working as well we left that hotel 3am as we cannot sleep with that bed with a bugs my husband had some bites on his arms and hands