Checked in early at 10am which was great - received a call from the front desk at 1:30AM asking us if we were planning on checking in??? We had known the rooftop terrace was undergoing a refresh, but we were not told the elevator was going to be out of service and we would have to use the service elevator. We had some rain during our stay which resulted in a leak from the window causing the carpet to be drenched and the bathroom door warped & unable to be closed or open. The hotel is in a great location and is very pretty but needs so updating & repairs.
Anthony
於 2024 年 6 月住了 3 晚
10/10 有夠讚
Leslie
家庭旅遊
2024年6月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very extravagant and clean hotel. Very accommodating and nice staff.
Leslie
於 2024 年 6 月住了 3 晚
8/10 不錯哦
Ashley
家庭旅遊
2024年6月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked this hotel. It was on a very confident location, the staff are very helpful and everything is in walking distance.
Ashley
於 2024 年 6 月住了 5 晚
10/10 有夠讚
Jamilla
2024年6月18日
喜歡:整潔度、員工素質和住宿環境和硬體
Jamilla
於 2024 年 6 月住了 1 晚
4/10 不太好
Rachel
2024年6月17日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
They are remodeling, and in my opinion they taken away all of the ambiance of this historic hotel. The staff were very friendly. The shower in the bedroom did not get hot water until the water ran for 30 minutes. Someone was smoking on the floor I was on. The class of this hotel which was once a great hotel is no more.
Rachel
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Katelyn
家庭旅遊
2024年6月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was amazing! Staff was great minus one employee who had an attitude and thought he was better than everyone else. But overall amazing experience
Katelyn
於 2024 年 6 月住了 3 晚
8/10 不錯哦
Christina
情侶出遊, 商務旅客
2024年6月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The only complaint would be the extra fees for it being a historical site, other than that, it was great!
Christina
於 2024 年 5 月住了 3 晚
6/10 一般般
Simone
團體旅遊
2024年6月12日
不喜歡:整潔度
The hotel is beautiful and in the process of being renovated. It is also in a good location. While the staff was friendly, the bathroom was not as clean as it could have been and it was challenging getting clean towels.