When I came back to my room in the afternoon, the bed was made, but my pillows were on the floor. I reported this and went out and came back with the pillows on the bed, but I do not think they were clean. Also, the food at heirloom was mediocre. The staff members who are always excellent our Maria and the bartender Ishmael. The valet service is impeccable.
Daphne
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Erin,Playa del Rey
情侶出遊
2025 年 7 月 13 日
喜歡:整潔度和住宿環境和硬體
Ideal location with a whole variety of amenities in the area, incl a great onsite restaurant. There's free morning coffee available as well as ginger snaps at the reception. Ample seating in the lobby is convenient & welcoming. The reception staff are nice but they seem to prioritize their conversation a little more than courteous. The room is clean but has no basic amenities like lotion, cotton swabs, etc. There's also no counter space so I had to put on makeup at the desk with handheld mirror. Not ideal for women who have a toiletry bags. :(
Erin
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Yvonne
2025 年 7 月 7 日
喜歡:住宿環境和硬體
Clean
Yvonne
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Eileen
家庭旅遊
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved the location, decor and staff of the hotel.
Eileen
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Christopher,Carmel
家庭旅遊
2025 年 7 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
Best place to stay when visiting Yale.
Christopher
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Angela
2025 年 7 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great
Angela
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Susan lily
家庭旅遊
2025 年 7 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel with the kindest staff. I had an issue with my credit card and they were so sweet and worked with me until I could get it straightened out. A major chain would not have done that AND surprisingly affordable! maybe it’s because I live in Los Angeles and the places I travel to tend to be bigger cities,But it was cheaper for me to get room service than it is for me to order Postmates at home! and the breakfast was amazing! …so good. Valet parking extremely efficient too. just clean, comfortable cozy. Vibe-wise it’s one of the nicest places I’ve stayed (and I’ve travelled all over the world.) highly recommend.
Susan lily
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Mike A.
情侶出遊
2025 年 6 月 30 日
喜歡:整潔度、員工素質和設施服務
Super clean and great location
Mike A.
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Karen
2025 年 6 月 28 日
喜歡:整潔度
Karen
於 2025 年 6 月住了 2 晚
6/10 一般般
Regina
2025 年 6 月 26 日
Regina
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Aubrey,Waxahachie
2025 年 6 月 26 日
Aubrey
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Andre
2025 年 6 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I would stay here again every time I visit New Haven.
Andre
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Ivana
情侶出遊
2025 年 6 月 22 日
喜歡:整潔度、設施服務和住宿環境和硬體
This is a return trip to the Study and we continue to be impressed with the cleanliness and overall atmosphere of the place. Check in was quick and the room is very comfortable.
Ivana
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Lori
2025 年 6 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Perfect location for a day at the Yale museums!
Lovely stay, fantastic restaurant and super friendly staff. My only complaint is that my room had no curtains - just a shade…. That makes for a very early morning wake-up!
Lori
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Geminiano
家庭旅遊
2025 年 6 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hidden gem! Stay was great.
Geminiano
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Bernardo
家庭旅遊
2025 年 6 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly, breakfast was good. Our room and double bed was a bit small for two people. Should ask for a larger room next time.
Bernardo
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Gregory,Linden
家庭旅遊
2025 年 5 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We truly had a terrific experience.
We drove New Jersey with my granddaughter who is doing her sevond Master’s Degree in Scotland.
She needed Research materials at the Yale Library. We arrived at The Study at 10 am instead of the 3 pm check in.
The front desk clerks were exceptional and said our rooms were ready! The breakfast and dinner we had in the Study restaurant were delicious. The two king rooms were clean and large with a desk and a large leather chair and haddock. We were very pleased with the staff and would definitely recommend this hotel.
Gregory
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Laura
2025 年 5 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very convenient to the Yale Center for British Art,
and the Yale Art Gallery, coffee shops, restaurants within walking distance. Lovely hotel, very comfortable with bar and restaurant. Would definitely go back.
Laura
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Vik
2025 年 5 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Vik
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Todd
2025 年 5 月 12 日
Todd
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Lloyd
2025 年 5 月 9 日
Lloyd
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Ila
家庭旅遊
2025 年 5 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Close to Yale Rep Theatre and Art Gallery. Has valet parking.